La'Trae Glenn
Hewitt,United States
Summary
Competent Telecommunications Technician bringing 20+ years of experience installing voice, data and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic.
Overview
24
24
years of professional experience
Work History
Field Service Technician
Dcomm Inc.
11.2015 - Current
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
Field Service Technician
Olvera Communications LLC
09.2012 - 10.2015
- Demonstrated equipment capabilities to customer and responded to questions and complaints.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Field Technician
AT&T
11.1999 - 08.2013
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Installed wiring, cabling and networking hardware on customer premises.
Education
Some College (No Degree) -
Navarro College
Corsicana, TXSkills
- Cabling Layouts
- Structured Cabling
- Hand and Power Tools
- Telecommunications Systems
- Wall Fishing
- Terminating Cables
- Installing and Repairing Equipment
- Fiber Distribution
- Low-Voltage Cabling
- Wire Pulling
- Troubleshooting and Problem Resolution
Timeline
Field Service Technician
Dcomm Inc.
11.2015 - Current
Field Service Technician
Olvera Communications LLC
09.2012 - 10.2015
Field Technician
AT&T
11.1999 - 08.2013
Some College (No Degree) -
Navarro College
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