Latrail A. Youmans
Chesterfield,VA
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Microtransit Supervior
Greater Richmond Transit
Richmond Va
02.2024 - Current
- Implemented process improvements that enhanced operational efficiency and reduced delays in service.
- Supervised daily operations to ensure efficient service delivery and adherence to transit schedules.
- Trained and mentored staff on transit protocols, safety measures, and customer service best practices.
- Coordinated maintenance schedules for fleet vehicles, ensuring optimal performance and compliance with regulations.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Microtransit Opertor
Greater Richmond Transit
Richmond Va
05.2023 - 02.2024
- Operated transit vehicles, ensuring safety and compliance with local regulations.
- Conducted pre-trip inspections to maintain vehicle readiness and identify maintenance needs.
- Assisted passengers with boarding and disembarking, providing excellent customer service.
- Collaborated with dispatch to optimize route efficiency and minimize delays.
- Monitored real-time traffic conditions to adjust routes as necessary for timely service.
Hospital Scheduler
Virginia Cardiovascular Specialist
Richmond, VA
01.2011 - 10.2022
- Educated patients on the instructions and expectations of scheduled procedures recommended by physicians.
- Over the period, I have overseen five physicians' schedules that ranged from seeing 60 to 100 patients a day in the office.
- Additionally, was answering and returning patients’ phone calls and concerns promptly regarding their appointments or scheduled changes.
- At VCS, could monitor, cancel and block physician schedules daily for upcoming personal appointments and or coverage at the hospital. This has helped me become adept and acquire tremendous organization skills that will help me fit in any work environment.
- Moreover, I communicate with multiple insurance companies daily to obtain authorizations and check the status on approvals for scheduled procedures.
- Problem solve patients concerns regarding deductible and copays.
Dump Truck Operator
Shoosmith
Chester Va
02.2022 - 09.2022
- Operated dump trucks to transport materials safely and efficiently on construction sites.
- Collaborated with site managers to coordinate material deliveries, optimizing workflow efficiency.
- Conducted routine inspections and maintenance to ensure optimal truck performance and safety compliance.
- Trained new operators on safe driving practices and equipment handling procedures.
Delivery Driver
PepsiCo
Richmond Va
10.2021 - 02.2022
- Delivered packages efficiently across designated routes, ensuring timely arrivals.
- Utilized navigation tools to optimize delivery paths and reduce travel time.
- Communicated effectively with dispatch to coordinate deliveries and address issues promptly.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
Delivery Driver
NFI Logistics
Petersburg VA
01.2020 - 09.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
Medical Assistant
Family Medicine
06.2007 - 01.2010
- Obtained patients’ height, weight measurements, and vital signs for evaluation and recommendations during tenure as medical assistant from 2007 to 2010.
- Under this capacity, I evaluated patient care needs, prioritized treatment plans, and maintained patients’ flow, at the same time, assisted doctors with non-invasive procedures, and authorized prescription refills. I also provided patient education and responded to patients' calls and concerns.
- Scheduled patient appointments and registered them in the system.
Education
Associates of Science - Nursing
John Tyler Community College
Chester, VAMedical Assistant Diploma - Nursing
Fortis College
Richmond, VASkills
- Operations management
- Fleet management
- Training and mentoring
- Staff management
- Customer service
- Detail orientation
- Team building
- Problem-solving
- Results driven
- Operational reporting
Certification
CDL A /With Air Breaks/ 2020
Timeline
Microtransit Supervior
Greater Richmond Transit
02.2024 - Current
Microtransit Opertor
Greater Richmond Transit
05.2023 - 02.2024
Dump Truck Operator
Shoosmith
02.2022 - 09.2022
Delivery Driver
PepsiCo
10.2021 - 02.2022
Delivery Driver
NFI Logistics
01.2020 - 09.2021
Hospital Scheduler
Virginia Cardiovascular Specialist
01.2011 - 10.2022
Medical Assistant
Family Medicine
06.2007 - 01.2010
Medical Assistant Diploma - Nursing
Fortis College
Associates of Science - Nursing
John Tyler Community College
LEADERSHIP
Am a natural leader. I have been recognized for my ability to lead, communicate effectively, take initiative, and support others in achieving their goals.