Summary
Work History
Education
Timeline
Skills
Generic

Latravia Lee

St.Louis ,MO

Summary

Dynamic sales professional with a proven track record at Walmart, excelling in customer service and problem-solving. Successfully built lasting customer relationships and enhanced store appeal, while effectively managing cash transactions. Strong team player with exceptional time management skills, dedicated to fostering a positive shopping experience and driving repeat business.

Work History

Sales Associate

Walmart
01.2012 - 2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Manager

SUBWAY®Restaurants
03.2000 - 2005
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.

Cashier

Goodwill Store
03.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Mers Goodwill Excel Center
Florissant, MO

Timeline

Cashier

Goodwill Store
03.2023 - Current

Sales Associate

Walmart
01.2012 - 2019

Manager

SUBWAY®Restaurants
03.2000 - 2005

Mers Goodwill Excel Center

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Cash handling
  • Flexible schedule
  • Cash register operation
Latravia Lee