LaTreis McCovery
Dallas,TX
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Nephrology Associates Of Mobile
05.2023 - Current
- Maintained organized patient records for easy retrieval and accurate billing practices.
- Scheduled appointments with specialists on behalf of clients.
- Enhanced data accuracy by implementing thorough quality control measures on inputted information.
- Collaborated with clinical staff to coordinate appropriate services based on individual patient needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Certified Medical Assistant
Mobile Infirmary - Neurosurgery
07.2022 - 02.2023
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Collaborated with radiologists to ensure accurate diagnoses, discussing patient histories, and sharing observations.
- Performed routine wound care and dressing changes on schedule.
Certified Medical Assistant
Singing River Hospital
01.2022 - 08.2022
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed EKGs and other tests based on patient presentation in office.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Online Grocery Associate
Walmart
02.2021 - 01.2022
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Participated in regular team meetings to discuss operational improvements, share feedback, and address any challenges faced in daily tasks.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Call Center Representative
Alorica
02.2020 - 01.2021
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mentored new hires as they navigated our systems and protocols, fostering teamwork within the call center.
Education
High School Diploma -
W.P Davidson High School
Mobile, AL05.2018
Skills
- Electronic Health Records
- Coding
- Patient Scheduling
- Injection Administration
- EKG Technician (CET)
Certification
- CMA - Certified Medical Assistant 12/21
- PT - Phlebotomy Technician 12/21
Timeline
Certified Medical Assistant
Nephrology Associates Of Mobile
05.2023 - Current
Certified Medical Assistant
Mobile Infirmary - Neurosurgery
07.2022 - 02.2023
Certified Medical Assistant
Singing River Hospital
01.2022 - 08.2022
Online Grocery Associate
Walmart
02.2021 - 01.2022
Call Center Representative
Alorica
02.2020 - 01.2021
High School Diploma -
W.P Davidson High School