Latrevia Duncan
Homestead
Summary
Demonstrated strong work ethic by consistently exceeding job requirements. Provided exceptional customer service to enhance client satisfaction. Available for employment with any U.S. employer.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Waffle House
2025.09 - Current
- Delivered prompt and attentive service to enhance customer satisfaction.
- Collaborated with kitchen staff to ensure accurate order fulfillment.
- Maintained cleanliness and organization of dining area and service stations.
- Trained new servers on menu items, service standards, and operational procedures.
- Managed cash register transactions accurately during peak hours.
Customer Service Associate
The Home Depot
2022.06 - Current
Correctional Officer
Dade Correctional Institution
2023.10 - 2025.04
- Supervision of inmates and inmate activity in detention facilities.
- Provides care and correctional treatment of inmates.
- Manages inmate holding areas.
- Ensures that inmates remain in custody.
- Transports and escorts inmates within secured areas according to relevant laws, policies, and procedures.
- Contributes to the maintenance of institution security.
- Performs searches on inmates and visitors.
- Checks mail for contraband, such as weapons or drugs.
- Prepares incident reports and other documentation.
- Enforces rules and regulations governing facility security, inmate conduct, and inmate accountability.
- Conducts accurate headcounts.
Security Guard
1st choice security
2022.01 - 2022.06
Deli Clerk
Publix
2020.05 - 2021.06
- Assist shoppers at the deli counter by recommending foods, providing samples of meats and cheeses, cutting, weighing, packaging, and pricing meats and cheeses, and responding to customer inquiries and requests. They also maintain clean work areas, update displays, and inform customers about specials, promotions, and new items.
- Greeting customers and keeping them happy
- Also help customers in hot food and subs ,with any assistance regarding the deli department
Sales Associate
Polo Ralph Lauren
2020.09 - 2021.03
- Answered product and service related questions
- Provided outstanding customer service
- Standardize store
- Maintain Register
Waffle House Server
Waffle House
2019.01 - 2020.09
- To make sure that customers of a restaurant enjoy their dining experience and have duties such as taking orders, serving food, cleaning and resetting tables, replenishing supplies, refilling glasses and solving customer complaints and also dealt with the register when cashing customers out
Sales Associate
Baby Gap
2017.07 - 2017.08
- May include demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise and ready for sales events or organizing the selling floor and stock.
- It was temporary
Education
High school diploma - undefined
South Dade Senior High
Homestead, FL06.2019
Skills
- Money-handling skills, communication skills, working with a group, multitasking skills, solving problems skills, customer service , (1 year)
- Cash Handling
- Customer Service
- Team Player
- Cash Register
- Word
- Fast learner
- Restaurant Experience
- Serving Experience
- Food Service
- Construction
- Pricing
- Security
- Time Management
- Packaging
- Sales
- Retail Sales
- Typing
Certification
Guard Card
Languages
English - Expert
Timeline
Server
Waffle House
2025.09 - Current
Correctional Officer
Dade Correctional Institution
2023.10 - 2025.04
Customer Service Associate
The Home Depot
2022.06 - Current
Security Guard
1st choice security
2022.01 - 2022.06
Sales Associate
Polo Ralph Lauren
2020.09 - 2021.03
Deli Clerk
Publix
2020.05 - 2021.06
Waffle House Server
Waffle House
2019.01 - 2020.09
Sales Associate
Baby Gap
2017.07 - 2017.08
High school diploma - undefined
South Dade Senior High