Achieved exceptional patient care outcomes through effective leadership of nursing department. Promoted a culture of excellence, compassion, and innovation, inspiring team members to elevate care standards. Drove successful implementation of quality improvement initiatives and maintained strict regulatory compliance.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Administrator
Preferred Nursing Services
Delray Beach, FL
10.2025 - Current
Streamlined administrative processes to enhance operational efficiency and reduce turnaround times.
Managed scheduling, ensuring optimal staff coverage and adherence to service standards.
Implemented training programs for new hires, promoting knowledge transfer and compliance with protocols.
Coordinated communication between departments to facilitate timely information exchange and collaboration.
Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
Managed scheduling for executive staff to ensure optimal time management and productivity.
Enhanced employee onboarding process, improving new hire satisfaction and reducing time to productivity.
Educated staff on organizational mission and goals to help employees achieve success.
Evaluated staff performance and provided coaching to address inefficiencies.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Evaluated customer needs and feedback to drive product and service improvements.
Helped meet changing demands by recommending improvements to business systems or procedures.
Developed and implemented strategic plans to improve overall healthcare delivery systems.
Collaborated with interdisciplinary teams to ensure compliance with healthcare regulations and standards.
Spearheaded quality assurance programs, enhancing patient safety and satisfaction scores.
Monitored quality indicators closely to identify areas for improvement in nursing practice consistently over time.
Director of Nursing
Avante at Boca Raton
04.2025 - 09.2025
Streamline processes and enable caregivers to focus more on patient needs.
My proactive approach to patient care, which involves identifying potential health risks before they escalate and allowing for early interventions, instilled confidence in my patients and led to a reduction in hospital readmissions.
Provided strategic planning, staff management, and compliance with healthcare Regulations and collaboration with interdisciplinary teams to achieve organizational goals.
Ensured the department adhered to all local, state, and federal regulations, as well as professional standards of care.
Oversee day-to-day operations of the nursing department, including managing budgets, allocating resources, and ensuring efficient workflows.
Ensured the department adhered to all local, state, and federal regulations, as well as professional standards of care.
Served as a bridge between nursing staff and executive leadership, collaborating with other healthcare leaders and resolving conflicts.
Registered Nurse/Crisis Stabilization Unit
Henderson Behavioral Center
08.2024 - 03.2025
Conducted initial comprehensive assessments, gathered medical and mental health history, and analyzed data to determine patient needs and diagnoses.
Provide direct crisis intervention and support, administer medications and treatments, and monitor patient responses to interventions.
Developed individualized care plans, including crisis prevention, safety, and discharge plans, and implemented these interventions.
Administered and monitored psychotropic drugs and other medications, filling physician orders and noting patient reactions.
Maintained accurate and thorough medical and mental health records of client progress and care.
Help maintain a safe and secure environment within the Crisis Stabilization Unit (CSU) for patients and staff.
Registered Nurse
Community Home Health Services
10.2024 - 02.2025
Performed head-to-toe assessments to evaluate a patient's condition.
Administered medications, including injections and IVs, and monitored for reactions.
Cleaned, dressed, and monitored the healing of wounds and injuries.
Monitoring and documenting a patient's vital signs, such as blood pressure, temperature, and heart rate.
Educated patients and their families on managing their health conditions and understanding medication regimens.
Insurance Agent/ Insurance Retention
Destin Marketing
02.2023 - 10.2024
Provide comprehensive insurance solutions to clients, specializing in life, health, and annuity products.
Conduct thorough needs assessments to tailor policies to individual client requirements.
Effective relationship management and targeted marketing strategies.
Maintain accurate records of client interactions and policy renewals to ensure compliance with industry standards and regulations.
Developed and assisted clients in selecting appropriate insurance coverage by explaining policy options and maintained relationships with clients, increasing customer retention.
Conducted market research to identify potential clients and competitor offerings.
Collaborated with underwriters to ensure the timely processing of applications and claims.
Benefits.
Director of Nursing
Pines Nursing Home
01.2022 - 02.2023
Provide ongoing education, mentorship, and leadership development to clinical management and clinicians, and other team members.
I assumed the primary role in ensuring the delivery of high-quality, efficient, and safe patient care.
In the absence of the Executive Director, Evaluate and continually update competency/skills checklists for nursing staff, including contracted staff.
Prepared and ensured adherence to an annual operating budget for the nursing department.
Directly responsible for conducting and guiding the facility through annual surveys and well-versed in the preparation and implementation of the Plan of Corrections.
Ensured that the facility adhered to all company policies and procedures, as well as the CMS rules and regulations.
REGISTERED NURSE
HCA INC
09.2020 - 06.2022
MED SURG TELE/ STEP-DOWN
Patient assessments: Measuring vital signs like blood pressure, breathing, and oxygen levels, and assessing the level of consciousness.
Performing tests like electrocardiograms (EKGs) and analyzing lab results
Administering medications and starting IV lines
Preparing patients for procedures and treatments
Informing patients about cardiac health, diet, medications, and discharge instructions
Delivering emergency medical care for heart attacks and other life-threatening problems.
Consulting with physicians and other healthcare professionals, and communicating with patients' families
TRAVEL ASSIGNMENTS
Field Nurse/Case Manager
ALTERNATE HEALTH SOLUTIONS HEALTH NETWORK
11.2020 - 12.2021
HOME HEALTH
Prepared updates on patient progress to determine the extent of home health care needs. Identified patient discharge needs and assisted with care recommendations.
Provided customized home health care for patients. Assess and chart observations of the patient's condition at each visit. Complete evaluation tasks, including reviewing medication and vital signs
Administer and educate on Physician-prescribed medication
Dress or redress wounds and assess the healing process
Provide education to patients and their families on proper home healthcare procedures and strategies.
Coordinate with physicians, physical therapists, occupational therapists, and other healthcare professionals involved in the patient's care plan to ensure seamless collaboration.
Dementia and Postoperative Care
Stillwater Healthcare
05.2020 - 07.2020
Organize work to achieve maximum efficiency.
Documented individual findings, plan of care, response to interventions, teaching, and action performed.
Lead staff in ensuring a low-stimulation environment.
Monitored Alzheimer's/Dementia patients in lockdown units.
Administered medications and monitored for side effects and the effectiveness of medication treatment.
Updating the primary MD on any changes in residents' day-to-day lives.
Deliver quality care to post-surgical patients.
Assessment and administration of pre- and post-operative care to surgical patients.
Administered prescribed medications and treatment as ordered by the physician.
Collaborated daily with Physicians and health care teams to achieve optimum patient care.
The same individual owned all the businesses below
But I was specifically chosen to handle buildings when compliance issues arose.
Director of Nursing
Golden Glades
04.2014 - 04.2020
Risk Manager / MDS / Care Plan / Consulting
Directed all facility-wide operations as per set quality standards and streamlined processes to improve performance and ensure appropriate utilization of resources.
Enforced healthcare best practices to achieve the community standard of care.
Performed root cause analysis to identify, monitor, and resolve operational, staff development programs, and performance improvement issues.
Conducted multidisciplinary training programs as per the administration of the Healthcare Agency (AHCA) and the Joint Commission Standards while maintaining program objectives.
Provided risk management oversight by tracking and recognizing patterns and trends to advise the facilities' management on unavoidable declines.
Reduced liability and increased staff awareness, education, and reporting activities through effective staff development programs.
Expedited the application process for aspiring nurses by introducing and implementing the facility's medical staff credentialing.
Managed patient care for a 180-bed Facility of high acuity patients, demonstrating my ability to handle large-scale operations and ensure the well-being of a significant number of patients.
South Dade Nursing & Rehabilitation Center
06.2012 - 04.2014
Oversaw all aspects of patient care, designing and implementing initiatives aimed at improving services as well as monitoring healthcare practices to ensure adherence to standards.
Directed patient care operations in the 120-bed facility while supervising 200 clinical personnel and coordinating four specialty departments in compliance with the group and regulatory requirements.
Restructured departmental policies and procedures, as well as forecasted and adjusted staff needs.
Conducted in-service training classes, collaborating with nursing schools to set up external programs, placement, and evaluations for proper accreditation processing and CPR certification.
Enhanced patient care delivery by liaising with local hospitals, public agencies, insurance companies, assisted living facilities, and home Health Agencies in services delivery.
Director of Nursing
The Nursing Center at Mercy
Miami, FL
05.2009 - 04.2012
Managed 190 employees and six department heads daily, while collaborating with medical doctors in providing appropriate patient care.
Facilitated the completion of various surveys and inspections, including the 4D tags 2010 and 2D tags 2011, contributing to the development of corrective measures on data collection processes that led to achieving the desired results.
Reviewed MARS, admission charts, and shift reports, ensuring proper documentation.
Supported the Infection Control Coordinator in establishing and implementing a TB management program for employees.
Assistant Director of Nursing
Oceanside Extended Care
Miami, Florida
01.2008 - 01.2009
Nursing Supervisor
Oceanside Extended Care
Miami, Florida
01.1997 - 01.2008
Risk Manager
The Nursing Center at Mercy
Miami, Florida
01.1999 - 01.2005
Education
Bachelor of Science - Bachelors of Science
South University Savannah
GA
06.2017
Skills
Quality improvement
Ethical practice
Healthcare technology
Nurse education and training
Standards of practice
Clinical documentation
Patient education
Clinical operations management
Critical thinking
Certification
Professional Registered Nurse (RN)
215 Insurance License (Life, Health, and Variable Annuities)