Latrice Smiley
Oklahoma City,OK
Summary
Detail-oriented delivery driver skilled in route optimization and parts handling. Proven ability to manage delivery documentation and ensure safety compliance while maintaining strong customer relationships.
Overview
16
16
years of professional experience
Work History
Delivery Driver
U.S. AutoForce
Wichita, Kansas
07.2024 - Current
- Transported tires and parts to multiple locations with efficiency and safety
- Maintained records of deliveries and customer interactions.
- Communicated with dispatch to coordinate delivery schedules effectively.
- Loaded and unloaded parts while adhering to safety protocols.
Housekeeper Supervisor
Omni Hotels & Resorts
Oklahoma City, Oklahoma
11.2020 - 12.2023
- Supervised daily housekeeping operations in luxury hotel environment.
- Trained and mentored staff on cleaning standards and procedures.
- Coordinated room assignments to optimize workflow and efficiency.
- Monitored inventory levels and ordered cleaning supplies as needed.
- Inspected guest rooms for cleanliness and adherence to quality standards.
- Conducted regular staff meetings to enhance communication and teamwork.
- Handled customer complaints in a courteous manner while ensuring satisfaction.
Banquet Server
AC Marriott Hotel
Oklahoma City, Oklahoma
03.2010 - 01.2019
- Set up banquet tables and chairs according to event specifications.
- Served food and beverages to guests during events.
- Maintained cleanliness of banquet area throughout events.
- Assisted with the breakdown and cleanup after events concluded.
- Communicated effectively with team members to ensure smooth service.
- Followed health and safety guidelines in food handling practices.
- Coordinated with kitchen staff for timely food delivery during events.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Greeted guests upon arrival and provided assistance throughout the event.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
- Provided prompt, friendly service to all guests during banquets or catered events.
Education
High School Diploma -
Star Spencer High
Spencer Ok05-2003
Skills
- Delivery documentation
- Route optimization
- Parts handling
- Safety compliance
- Customer relationship management
- Time management
- Inventory monitoring
- Attention to detail
- Staff training
- Lifts up to 50 pounds
- Dependable and reliable
- Adaptability and flexibility
- Safe driving record
- Logistics
Timeline
Delivery Driver
U.S. AutoForce
07.2024 - Current
Housekeeper Supervisor
Omni Hotels & Resorts
11.2020 - 12.2023
Banquet Server
AC Marriott Hotel
03.2010 - 01.2019
High School Diploma -
Star Spencer High
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