Latrice Smith
Raleigh,NC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Retail Banker II
Woodforest National Bank
06.2024 - Current
Medical Transport
MedEX
04.2024 - Current
- Moved patients up and down inclines and stairs safely using wheelchairs and gurneys.
- Achieved daily preparation for vehicle inspections prior to travel.
- Navigated challenging road conditions safely while maintaining punctual transportation services for patients in need of medical attention.
- Contributed to operational efficiency by performing thorough pre-trip inspections on vehicles, identifying potential problems before they escalated.
- Assisted handicapped customers to safely complete transfers between van and facility.
- Demonstrated strong problem-solving skills in response to unexpected situations or complications that arose during patient transfers.
- Enhanced the safety of patients by adhering to strict safety protocols and guidelines during transport.
Relief Manager
Waffle House
06.2015 - 07.2024
- Trained new team members on company policies, procedures, and best practices, ensuring consistent service quality.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Provided constructive feedback to workers, which improved morale, and boosted efficiency.
- Monitored working environment, making sure it was always safe, positive setting for all employees.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Served food and beverages promptly with focused attention to customer needs.
Retail Banker II
Woodforest National Bank
06.2021 - 04.2023
- Complied with regulatory, legal and ethical requirements to protect bank assets.
- Kept current with financial services marketplace and legal and regulatory environment to uphold highest ethical requirements of industry.
- Assisted customers with banking needs and inquiries.
- Processed applications for new accounts.
- Developed strong relationships with clients, creating lasting connections that contributed to business growth.
- Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
Medical Transport Driver
Coastal Medical Transport
03.2021 - 03.2022
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
- Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
- Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
- Reduced stress for patients by offering emotional support during transport and ensuring they were comfortable throughout the journey.
- Adapted to changing schedules or requirements as needed to ensure the highest level of service for each patient transport.
Adult Detention Officer
Edgecombe Sheriffs Office
07.2020 - 01.2021
- Expedited inmate intake process by performing efficient booking procedures, including fingerprinting, photographing, and obtaining personal information.
- Enhanced inmate safety by conducting thorough and regular cell searches for contraband items.
- Managed daily operations within the detention facility, ensuring proper documentation, record-keeping, and compliance with local, state, and federal regulations.
- Contributed to a positive work culture among fellow officers by offering assistance when needed, promoting teamwork, and actively participating in team-building exercises.
Education
High School Diploma -
North East Carolina Prep School
Tarboro05-2017
Skills
- Cash Handling
- Banking Software Familiarity
- Financial product knowledge
- Customer Service
- Reliability and punctuality
- Systems auditing
- Strong Navigation Skills
- Team player attitude
- HIPAA Compliance Understanding
- Critical thinking abilities
- Record keeping proficiency
- Medical Equipment Operation
Timeline
Retail Banker II
Woodforest National Bank
06.2024 - Current
Medical Transport
MedEX
04.2024 - Current
Retail Banker II
Woodforest National Bank
06.2021 - 04.2023
Medical Transport Driver
Coastal Medical Transport
03.2021 - 03.2022
Adult Detention Officer
Edgecombe Sheriffs Office
07.2020 - 01.2021
Relief Manager
Waffle House
06.2015 - 07.2024
High School Diploma -
North East Carolina Prep School
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