Latricia Wilkerson
Oklahoma City,OK
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
7
7
years of professional experience
Work History
House Supervisor
Cen-Tex Association For Retarded Children
Waco, TX
08.2019 - 12.2021
- Managed over 50 customer calls per day
- Increased sales by 10%
- Administered medications subcutaneously, orally and via IV.
- Provided emergency response during shifts and when on-call.
- Collaborated with physicians regarding patient conditions, updates and necessary care changes.
- Oversaw lab work and testing procedures.
- Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
- Organized and facilitated 2 department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications
Assistant Manager
Dollar Tree
Waco, TX
01.2019 - 12.2020
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Increased sales by 10%
- Monitored security and handled incidents calmly.
Caregiver Attendant
Texas Home Health
Waco, TX
03.2018 - 10.2019
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed
- Provided safe mobility support to help patients move around personal and public spaces
Merchandise Manager
Beauty Brands Salon & Spa
Oklahoma City, OK
01.2017 - 11.2017
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
- Planned out sales cycles to develop and service accounts by using product marketing, prospecting, promotion and merchandising for product awareness and placement.
- Serviced accounts using prospecting, product marketing and merchandising techniques to enhance product awareness.
- Developed merchandise plans to purchase various highly sought-after items to increase sales by 10%
Education
Certification - Marketing
McLennan Community College
Waco, TX08.2021
Associate of Science - Business Administration And Management
McLennan Community College
Waco, TX05.2021
Certification - Business Administration And Management
McLennan Community College
Waco, TX08.2020
High School Diploma -
Waco High School
Waco, TX06.1999
Skills
- Operating Plans Development
- Employee Recruitment and Hiring
- Service Rates Establishment
- Financial Reporting Coordination
- Employee Work Scheduling
- Critical Thinking
- Budget Development
Timeline
House Supervisor
Cen-Tex Association For Retarded Children
08.2019 - 12.2021
Assistant Manager
Dollar Tree
01.2019 - 12.2020
Caregiver Attendant
Texas Home Health
03.2018 - 10.2019
Merchandise Manager
Beauty Brands Salon & Spa
01.2017 - 11.2017
Certification - Marketing
McLennan Community College
Associate of Science - Business Administration And Management
McLennan Community College
Certification - Business Administration And Management
McLennan Community College
High School Diploma -
Waco High School