La'Trina Burkett

• Reduced employee turnover by fostering a positive work environment and addressing staff concerns promptly.
• Supported event planning efforts, organizing in-store promotions and special events to drive foot traffic.
• Implemented loss prevention strategies, resulting in decreased shrinkage rates for the store.
• Coordinated staff scheduling, balancing individual preferences with business needs to maintain adequate coverage during peak hours or events without overspending on labor costs.
• Maintained a safe and compliant work environment by ensuring adherence to all company and regulatory policies, procedures, and guidelines.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Scanned documents from paper copies to digital copies.

Separating and organizing hard copy High School Diplomas from various High Schools to be scanned digitally and then shredded.

Scanned documents from emails, scanned copies of documents to emails.

Forwarded completed emails and documents to designated persons.

• Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
• Handled office scheduling and made notes for deadlines, motions, and other important dates.
• Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
• Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
• Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.

• Supported classroom maintenance and upkeep, organizing books, and materials.
• Supported classroom activities, tutoring, and reviewing work.
• Helped with grading assignments and tests, providing constructive feedback to students based on results.
• Maintained safety and security by overseeing students in recess environments.
• Facilitated activities in small groups to reinforce concepts taught by class teacher.
• Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.