Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
22
22
years of professional experience
Work History
Owner/Operator Barber
Self Employed Services
Houston, TX
09.2007 - Current
Developed business plan and budget to maximize profitability.
Analyzed market trends and customer feedback to identify opportunities for growth.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Provided leadership support for team members through coaching and mentorship programs.
Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Prepared staff work schedules and assigned team members to specific duties.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Created effective business plans to focus strategic decisions on long-term objectives.
Monitored progress by establishing plans, budgets and measuring results.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Mitigated business risks by working closely with staff members
Forecasted customer demand to set prices or credit terms for goods or services.
Corrections Officer
Texas Department Of Criminal Justice
Livingston, Texas
07.2002 - 04.2006
Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
Conducted investigations into incidents involving inmates, gathering evidence and interviewing witnesses.