Overview

Work History

Skills

Timeline

LaTrisha Worthy

Indianapolis,IN

Overview

8

8

years of professional experience

Work History

Store Leader

Kroger

08.2020 - Current

Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
Planned optimal workflow through successful scheduling and task delegation.
Merchandised products beautifully with attractive displays to quickly move stock.
Elevated team performance with motivational approach and excellent training abilities.
Involved associates in decision-making processes to empower team and drive continued successes.
Answered questions about store policies and addressed customer concerns.
Boosted sales by effectively cultivating customer rapport and delivering superior customer service.

Coordinator

Kroger

07.2017 - 07.2020

Gathered and organized materials to support operations.
Coached employees through day-to-day work and complex problems.
Walked through store areas every Timeframe to identify and proactively resolve issues negatively impacting operations.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

Skills

Time Management
Critical Thinking
Employee Feedback
Team Leadership

Positive and Friendly
Disciplinary Action
Employee Training

Timeline

Store Leader

Kroger

08.2020 - Current

Coordinator

Kroger

07.2017 - 07.2020