LaTrisha Worthy
Indianapolis,IN
Overview
8
8
years of professional experience
Work History
Store Leader
Kroger
08.2020 - Current
- Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
- Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
- Planned optimal workflow through successful scheduling and task delegation.
- Merchandised products beautifully with attractive displays to quickly move stock.
- Elevated team performance with motivational approach and excellent training abilities.
- Involved associates in decision-making processes to empower team and drive continued successes.
- Answered questions about store policies and addressed customer concerns.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
Coordinator
Kroger
07.2017 - 07.2020
- Gathered and organized materials to support operations.
- Coached employees through day-to-day work and complex problems.
- Walked through store areas every Timeframe to identify and proactively resolve issues negatively impacting operations.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Skills
- Time Management
- Critical Thinking
- Employee Feedback
- Team Leadership
- Positive and Friendly
- Disciplinary Action
- Employee Training
Timeline
Store Leader
Kroger
08.2020 - Current
Coordinator
Kroger
07.2017 - 07.2020