Laudan Sharifi

Technical Skills

• Achieved high standards of speed and efficiency in a fast-paced environment, serving an average of 100+ patrons per shift with unwavering attention to accuracy and quality.
• Consistently ensured full adherence to all hygiene standards and legal regulations while adhering to the highest-level service practices.
• Managed inventory seamlessly by ordering supplies accurately, minimizing waste, and ensuring proper stock levels.
• Proficient in cash handling, credit card transactions processing, and tab management.
• Delivered prompt and friendly customer service to patrons in a high-volume environment.

Soft Skills

• Fostered positive customer experiences by creating a welcoming and enjoyable atmosphere, resulting in increased repeat business.
• Utilized effective verbal communication skills to engage with customers and team members.
• Successfully worked with other staff to create a cohesive workplace environment.
• Effectively addressed customer complaints and resolved conflicts at the bar, showcasing exceptional crisis management and problem-solving skills.
• Proven expertise in simultaneously handling multiple responsibilities, such as mixology, order management, and customer interaction.

• Oversaw bar section to ensure smooth operations, introduced creative beverages and menu options, upheld adherence to legal standards, and cultivated lasting client connections.
• Trained new bartenders in drink preparation and techniques for upselling.
• Performed opening and closing duties, ensuring supplies were regularly restocked.
• Inspected ID cards to ensure compliance with age requirements for serving alcohol.

• Ensured dining room cleanliness and proper set-up was consistently maintained.
• Checked the quality of food prior to delivering it, ensuring prompt and courteous service to customers.