Steven Carvajal
Norwalk
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
10
10
years of professional experience
Work History
Private Caregiver/Assistant
Private Practice
Darien, CT
01.2025 - Current
- Provided personalized care and support to clients in daily living activities.
- Assisted with medication management, ensuring adherence to prescribed schedules.
- Coordinated transportation for clients to medical appointments and social activities, promoting engagement.
- Monitored changes in clients' health conditions and reported findings to healthcare professionals.
PERSONAL & ADMINISTRATIVE ASSISTANT
Goodnow Investments Group LLC
03.2021 - 01.2025
- Managed complex scheduling and calendar coordination for executive leadership.
- Developed and maintained filing systems to enhance document retrieval efficiency.
- Streamlined office operations for greater efficiency with meticulous organization and thorough attention to detail.
FRONT DESK SUPERVISOR / PROPERTY SUPERVISOR / OWNERS RESERVATIONS
Keystone Property Management
05.2016 - 03.2021
- Supervised front desk operations, ensuring exceptional customer service and efficient guest check-in processes.
- Trained and mentored front desk staff, fostering a collaborative team environment and enhancing service delivery.
- Coordinated communication between departments to streamline operations and ensure quality service delivery.
- Monitored inventory levels of office supplies, optimizing procurement processes for cost-effectiveness.
Education
Highschool Diploma -
Norwalk High School
Norwalk, CT01-2012
Associate of Science -
University of Hartford
West Hartford, CTSkills
- Customer service management
- Guest relations
- Staff supervision
- Critical thinking
Languages
Spanish
Native or Bilingual
Timeline
Private Caregiver/Assistant
Private Practice
01.2025 - Current
PERSONAL & ADMINISTRATIVE ASSISTANT
Goodnow Investments Group LLC
03.2021 - 01.2025
FRONT DESK SUPERVISOR / PROPERTY SUPERVISOR / OWNERS RESERVATIONS
Keystone Property Management
05.2016 - 03.2021
Highschool Diploma -
Norwalk High School
Associate of Science -
University of Hartford