Summary
Overview
Work History
Education
Skills
Timeline
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Mark Maurin

Lafayette,LA

Summary

Reliable, customer-oriented sales professional with several years of experience promoting products and connecting with customers. Well-organized and experienced in setting up displays, fulfilling online orders, and supporting in-store customers with knowledgeable assistance. Achieved significant improvements in customer engagement and store environment.

Overview

11
11
years of professional experience

Work History

Sales Associate

Old Vogue Costume and Theatrical Rentals
Lafayette, LA
01.2022 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Developed promotional strategies to increase sales volume.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Conducted inventories on a regular basis to track stock levels.
  • Performed cashier duties such as accepting payments, processed credit card transactions securely, and issuing receipts.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.

Gallery Associate

Mosaic Studio
Lafayette , LA
01.2022 - Current
  • Maintained a clean and organized gallery space.
  • Provided customer service by answering phone calls, emails, and other communications from clients.
  • Assisted with the design of displays within the gallery setting according to the current exhibition theme or style guidelines.
  • Performed administrative tasks such as filing paperwork related to artwork sales transactions or creating reports on gallery performance metrics.
  • Assisted in the installation of artwork, including hanging and lighting pieces.

Brewery Tour Guide and Restaurant Server

Kauai Beer Company
Lihue, HI
10.2013 - 11.2021
  • Assisted guests with making food and beverage selections.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Maintained cleanliness throughout the dining area during shift.
  • Greeted visitors upon arrival, answered questions regarding tours, travel plans or local area attractions on the island
  • Worked closely with colleagues in order to provide a high level of service throughout the duration of the tour.
  • Maintained knowledge of current events related to tourist locations in order to better inform visitors prior to their arrival.
  • Assisted in the preparation of tour materials including informational handouts, brochures and other documents.
  • Followed safety protocols at all times while guiding guests through the tour areas.

Education

Certificate - ANAB Accredited - Responsible Vendor Training

Cannabis Education Center
01-2025

Certificate - Culinary Arts - Food Preparation

Kauai Community College
Lihue, HI
05-2013

High School Diploma -

Lafayette High School
Lafayette, LA
05-1993

Certificate - Cannabis Compliance and Risk Management

LSU Online & Continuing Education
Baton Rouge, LA

Skills

  • Product guidance
  • Self-checkout assistance
  • Excellent people skills
  • Teamwork and collaboration
  • Verbal and written communication
  • Money transfer systems
  • Retail merchandising expertise
  • Excellent client service

Timeline

Sales Associate

Old Vogue Costume and Theatrical Rentals
01.2022 - Current

Gallery Associate

Mosaic Studio
01.2022 - Current

Brewery Tour Guide and Restaurant Server

Kauai Beer Company
10.2013 - 11.2021

Certificate - ANAB Accredited - Responsible Vendor Training

Cannabis Education Center

Certificate - Culinary Arts - Food Preparation

Kauai Community College

High School Diploma -

Lafayette High School

Certificate - Cannabis Compliance and Risk Management

LSU Online & Continuing Education

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