Laura Alaimo
Palm Coast,FL
Summary
Accomplished operations and property management professional skilled in overseeing daily functions, team leadership, and vendor coordination. Expertise in managing operational priorities, controlling expenses, and enhancing resident satisfaction and retention. Strong background in service-driven environments, focusing on operational efficiency and compliance while fostering relationships with residents, employees, and leadership.
Overview
24
24
years of professional experience
Work History
Realtor
Florida Homes Realty & Mortgage
St. Augustine, Florida
01.2018 - 11.2023
- Guided potential buyers through home viewings, providing insights on property features and neighborhood benefits
- Prepare and present property listings, market materials, and pricing through CMAs and MLS
- Communicate and negotiate with buyers, sellers, lenders, inspectors, and other transaction professionals
- Prepared and organized contracts and offers to ensure timely submission and compliance with market standards
- Coordinated closing processes for real estate transactions, managing banking information and inspections to ensure smooth finalization
Realtor
Century 21 St. Augustine Properties
St. Augustine, Florida
10.2014 - 01.2018
- Guided potential buyers through home viewings to assess properties and inform purchasing decisions
- Organized and prepared all contracts and offers to streamline transaction processes
- Coordinated closing processes for real estate transactions, managing banking information and inspections
Account Representative/ Administrative Assistant
Investments Limited Corporate Office
Boca Raton, Florida
04.2010 - 02.2014
- Assistant to company owner, Marta Batmasian and CEO, James Baker
- Managed accounting tasks for 3,000 units and spaces, ensuring accuracy and compliance.
- Utilized Timberline for bookkeeping across commercial and residential properties, maintaining detailed records.
- Coding and posting payments to individual properties and units across the States
- Performed scanning and data entry for all leases, statements of deposits, refunds, and collections, streamlining documentation processes.
Assistant Property Manager
Investments Limited
Greenacres, Florida
03.2009 - 04.2010
- Managed operations for Island Shores and Waterway Village properties
- Multi-site operations, resident relations, financial performance, compliance, leasing staff, maintenance oversight and leadership
- Managed rent collections and deposits, ensuring timely delinquency control
- Prepared and issued legal notices to tenants for lease violations and related issues, facilitating compliance
- Managed office staff through training and coaching, enhancing team performance
- Processed all paperwork through proper channels for tenants' move-in and move-out procedures
- Utilized Timberline program
- Promoted and transferred to the corporate office
Property Manager
Colony Club Apartments
Lake Worth, Florida
09.2004 - 02.2009
- Managed and oversaw a new construction property from the ground up of 214 units
- Fully occupied within one year showing 100% occupancy with consistency during my term of employment
- Utilized Timberline program to manage financial data entry, and bookkeeping to ensure accurate financial reporting
- Negotiated all vendor contracts within the budget
- Supported the bankers during audits
- Coordinated staffing and scheduling for office staff and maintenance vendors to optimize resource allocations
- Resident relations, handled and resolved all Tenant issues
- Developed and implemented property management policies, procedures, and lease addendums
- Managed hiring, firing, and employee evaluations.
Regional/Property Manager
Amberwood Hills
Lake City, Florida
03.2002 - 08.2004
- Managed daily operations of four communities with 200 units, ensuring resident satisfaction and operational efficiency
- Oversaw office staff and coordinated maintenance and vendor processes to streamline operations
- Revised addendums to residential lease agreements to ensure compliance and clarity
- Supervised property staff and coordinated training for new hires.
- Oversaw budgeting financials and monitored performance of properties.
- Analyzed market trends to inform leasing strategies and pricing decisions.
- Implemented policies, procedures designed to protect the interests of owners while maintaining good relationships with tenants
- Fostered community relationships to enhance tenant engagement and retention efforts.
- Conducted regular inspections to maintain property standards and compliance.
Assistant Property Manager
Crystal Palms Apartments
Boca Raton, Florida
08.1999 - 02.2002
- Managed tenant communications and resolved inquiries efficiently.
- Coordinated property maintenance requests with vendors and contractors.
- Assisted in lease administration and document preparation for new tenants.
- Processed rent deposits and maintained bookkeeping records
- Preparation of all tenant notices
- Coordinated office staff and managed maintenance and vendor procedures for operations enhancing workflow efficiency
- Entered data into bookkeeping system, ensuring accuracy and compliance. using Rentroll
Education
High School Diploma -
Forest Hill High
West Palm Beach, FL05-1991
Skills
- Multi Community Operations Management
- Operational Performance Improvement
- Capital Improvement Planning
- Compliance, Audits, and Established Policies
- Resident Relations
- Financial Performance
- Inspection of Properties & Maintenance Oversight
- Team Leadership, Hires, Trains, Develops
- Occupancy and Retention
- Staff Development and Training
Timeline
Realtor
Florida Homes Realty & Mortgage
01.2018 - 11.2023
Realtor
Century 21 St. Augustine Properties
10.2014 - 01.2018
Account Representative/ Administrative Assistant
Investments Limited Corporate Office
04.2010 - 02.2014
Assistant Property Manager
Investments Limited
03.2009 - 04.2010
Property Manager
Colony Club Apartments
09.2004 - 02.2009
Regional/Property Manager
Amberwood Hills
03.2002 - 08.2004
Assistant Property Manager
Crystal Palms Apartments
08.1999 - 02.2002
High School Diploma -
Forest Hill High