Laura Arthur
Bronx,NY
Summary
Customer service professional with more than 5 years of experience working as an attentive communicator and listener with a knack for maintaining client-centric restaurant industry standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server/Bartender
Kura Revolving Sushi Bar
Orlando, FL
03.2023 - 08.2023
- Interacted/ engaged with all bar guests and served food and drinks while maintaining an energetic atmosphere also completing assigned opening and closing side work
- Reduced wait times through familiarization of the new POS system and prompt bussing, wiping
- Memorized over 50 different varieties of sushi including distinguishing different types of sake
- Completed ServSafe Alcohol and Food Handlers Certification
Server's Assistant
Longhorn Steakhouse
Orlando, FL
03.2023 - 06.2023
- Set tables for next patrons by clearing and bussing previously used tables, booths, and countertops while accommodating guests with requested seating
- Maintained a safe and sanitary workplace by cleaning and disinfecting all guest touch points, as well as vacuuming floor when necessary
- Interacted with guests as first point of contact when entering establishment
Salesperson/ Quickserver
Waffle House
Orlando, FL
11.2022 - 03.2023
- Recorded food/ drink orders and served customer requests to the highest standards while cooperating and communicating with the kitchen
- Maintained table and satisfaction by pre - bussing tables, checking drink levels of patrons, managed cleanliness of work stations and station tables, and restocked supplies
- Memorized full product knowledge of menu, prices and specials then made suggestions to customers based on preferences.
Education
Diploma -
Vermillion High School
Vermillion, SD05.2014
Skills
- Cash Handling
- Upselling
- Bartending
- Food Service
- Busser
- Host/Hostess
- Serving
- Food Safety
- Cleaning Experience
- Restaurant Experience
- POS
Certification
- ServSafe Alcohol, 11/01/22, 11/01/25
- Food Handler Certification, 07/01/23, 07/01/26
Personal Information
Willing To Relocate: Anywhere
Timeline
Server/Bartender
Kura Revolving Sushi Bar
03.2023 - 08.2023
Server's Assistant
Longhorn Steakhouse
03.2023 - 06.2023
Salesperson/ Quickserver
Waffle House
11.2022 - 03.2023
- ServSafe Alcohol, 11/01/22, 11/01/25
- Food Handler Certification, 07/01/23, 07/01/26
Diploma -
Vermillion High School
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