Laura Ayala
Boynton Beach,FL
Summary
Hardworking and passionate Crime Science major, who is accurate and detailed with sound critical thinking skills and an excellent grasp of federal and state laws and court processes.
Overview
5
5
years of professional experience
Work History
Server
Lulu’s Café & Cocktails
11.2021 - Current
- Served food and beverages to patrons and immediately remedied issues with orders
- Operated POS terminals to input orders, split bills and calculate totals
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Kept register accurate through correct billing, payment processing and cash management practices.
Receptionist
Addison Reserve Country Club, Spa
03.2021 - 03.2022
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots
- Confirmed appointments, communicated with clients, and updated client records
- Escorted clients to correct spa areas including treatment rooms and offices.
Cashier
Michael Kors
10.2019 - 02.2020
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Increased sales by offering advice on purchases and promoting additional products
- Helped over 150 guests every day by processing payments, monitoring reward accounts, and resolving service concerns.
Education
Bachelor of Science - Crime Science
Florida International University
Miami, FL12.2022
Associate of Arts - Criminal Justice
Broward College
Fort Lauderdale, FL06.2020
High School Diploma -
Cypress Bay High School
Weston, FL06.2017
Skills
- Excellent Communication Skills
- Complex Problem-Solving
- Data Interpretation Skills
- Modern Criminology
- Criminal Justice System Knowledge
- Institutional Policies
- Computer Forensics
- Law Enforcement Processes
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Lulu’s Café & Cocktails
11.2021 - Current
Receptionist
Addison Reserve Country Club, Spa
03.2021 - 03.2022
Cashier
Michael Kors
10.2019 - 02.2020
Bachelor of Science - Crime Science
Florida International University
Associate of Arts - Criminal Justice
Broward College
High School Diploma -
Cypress Bay High School
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