Laura Badger
Morrisville,VT
Summary
Organized Office Manager with experience optimizing productivity. Encouraging manager and analytical problem-solver. Highly dependable, ethical and reliable support and leader. Works effectively in ensuring operational and service excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Manager
Snowmobile Vermont
12.2020 - Current
- Worked with a team to provide a safe and effective tour company.
- Communicated with our customers in person, over the phone, and through email Presented a safety talk and video to provide proper safety measures.
- Responsible of opening and closing the office, as well as handling money and having full access to our bank.
- Trained new employees.
Server
McGillicuddy's Irish Pub
08.2023 - 12.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Summer Camp Counselor
Morristown Recreation
06.2018 - 08.2019
- Enhanced camper experience by planning and executing diverse activities tailored to age groups and interests.
- Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
- Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
- Became a full-time lifeguard to keep over 75 children safe and was well trained to act on an emergency situation.
Education
Bachelor of Arts - Psychology
West Virginia University
Morgantown, WV05.2023
Skills
- Communication Skills (Listening, speaking, writing)
- Leadership Skills (The ability to inspire and motivate others)
- Creative Problem Solving (The ability to make a judgement on a situation and find the best solution)
- Planning/Organizational Skills (The ability to be detailed oriented when planning and organizing)
- Teamwork (Focus on building healthy trusting relationships with customers and clients)
- Customer Service
Accomplishments
- Scholarship Recipient of the Vermont Golf Association (Fall 2019 - Spring 2023)
Certification
- CPR Certified
- MANDT Certified
- HIPPA Certified
Timeline
Server
McGillicuddy's Irish Pub
08.2023 - 12.2023
Office Manager
Snowmobile Vermont
12.2020 - Current
Summer Camp Counselor
Morristown Recreation
06.2018 - 08.2019
Bachelor of Arts - Psychology
West Virginia University
- CPR Certified
- MANDT Certified
- HIPPA Certified
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