Laura Baker
Minneapolis,MN
Summary
A human who genuinely cares about people and a job well done. Currently a part-time barista during the day and a live music photographer by night. Passionate about making unique genuine connections, providing quality service that turns new customers into loyal patrons, while embracing the unexpected with ease. Committed to working for a like-minded establishment that cares for its community.
Overview
2
2
years of professional experience
Work History
Barista
Gray Fox Coffee
Minneapolis, MN
01.2026 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Nurtured customer interactions to foster an inviting ambiance, supporting loyalty and encouraging return patronage.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Flight Attendant
SkyWest Airlines
Minneapolis, MN
05.2024 - 01.2026
- Delivered exceptional customer service, ensuring passenger comfort and safety during flights.
- Managed in-flight operations, coordinating with crew members to enhance service efficiency.
- Adapted to dynamic situations and challenges, ensuring a smooth and enjoyable travel experience for passengers.
- Conducted pre-flight safety checks, ensuring compliance with airline regulations and protocols.
Server
The Breakfast Club
Minneapolis, MN
01.2024 - 08.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Education
Master of Science - Counseling
Minnesota State University Moorhead
Moorhead, MN05.2019
Skills
- Warm & inviting demeanor
- Flexible schedule/availability
- Dedicated team player
- Detail-oriented
- Excellent memory
- Adaptive and creative
Timeline
Barista
Gray Fox Coffee
01.2026 - Current
Flight Attendant
SkyWest Airlines
05.2024 - 01.2026
Server
The Breakfast Club
01.2024 - 08.2024
Master of Science - Counseling
Minnesota State University Moorhead