Open To Work
Laura B. Lilley
Old Navy
Reading,PA
Work Preference
Desired Job Title
Sales AssociateSample Administration-Purchasing and Receiving assistantRehabilitation CounselorSeasonal ClerkWardrobe Assistant-HauntWork Type
Full TimePart TimeLocation Preference
RemoteImportant To Me
Work-life balanceCompany CultureWork from home optionPaid time offFlexible work hoursSummary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
1
Language
18
Years of experience
Work History
Sales Associate
1 Year 11 Months- Delivered exceptional customer service, fostering positive shopping experiences.
- Managed inventory levels, ensuring product availability and organization on sales floor.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
Sample Administration
6 Years 1 Month- Coordinated receiving processes to ensure timely intake of shipments and accurate stock management.
- Trained new team members on inventory control systems and best practices for receiving processes.
- Streamlined communication between departments to expedite receiving workflow and enhance operational efficiency throughout the laboratory setting.
- Led initiatives to optimize storage layouts, improving access and retrieval times for received products and samples
Rehabilitation Counselor
2 Years 8 Months- Facilitated group therapy sessions to enhance communication and social skills among participants.
- Developed personalized rehabilitation plans to address clients' unique needs and goals.
- Collaborated with interdisciplinary teams to coordinate comprehensive support services for clients.
- Provided crisis intervention and conflict resolution during challenging situations to ensure client safety.
Seasonal Clerk
5 Months- Processed customer transactions accurately and efficiently in a fast-paced retail environment.
- Assisted in inventory management, ensuring product availability and optimal stock levels.
- Conducted regular audits of cash drawers to ensure accuracy and compliance with company policies.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Wardrobe Assistant-Haunt
3 Months- Assisted in organizing and maintaining costume inventory for performances and events.
- Collaborated with design team to ensure accurate fitting and styling of costumes.
- Promoted a positive work atmosphere by fostering teamwork among fellow assistants and crew members.
- Managed inventory effectively, ensuring all necessary items were readily available when needed during productions.
Brain Injury Specialist
2 Years 9 Months- Facilitated interdisciplinary team meetings to enhance communication and collaboration.
- Advocated for patient-centered approaches in all aspects of care delivery and service planning.
- Enhanced customer and patient satisfaction with timely and accurate issue resolution.
- Developed training materials to enhance staff proficiency and productivity.
- Conducted regular reviews of operations and identified areas for improvement.
Desk Receptionist
2 Years 8 Months- Managed front desk operations, ensuring efficient check-in and check-out processes for residents.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate records of resident interactions and facility usage for reporting purposes.
- Developed informational materials for residents, promoting available resources and services effectively.
Conference Assistant
1 Year 2 Months- Coordinated logistics for conference events, ensuring seamless execution of schedules and resources.
- Assisted in preparing event materials, enhancing attendee engagement through effective communication.
- Managed registration processes, providing exceptional customer service to participants and conferees.
- Managed on-site accommodations for conference guests, ensuring a comfortable stay during the event.
Education
Bachelor's of Science - Psychology, Anthropology
- Kutztown University Medieval Renaissance Club Member and Governing Board Member
- Professional Development: Diversity in Organizations, Cultural Anthropology
- Extracurricular Activities: Fencing
High School Diploma - General studies, Early Childhood Education
- Awarded Dual Enrollment with Montgomery County Community College
- Extracurricular Activities: Marching and Concert Band, Choir
- Pottstown High School Acting Troupe Member and Club Governing Board
Skills
Customer service
Multi-tasking strength
Time management
Problem-solving skills
Excellent people skills
Stress management
Languages
Spanish
Limited Working
Interests
Enjoying the art of baking
cooking
and experimenting with recipes.
I enjoy helping others and giving back to the community.
Enjoy participating in Roller Derby for overall physical and mental well-being.
Strategy Games and Video Gaming
Timeline
Sales Associate
Old Navy
10.2024 - Current
Sample Administration
M.J. Reider Associates
06.2017 - 07.2023
Seasonal Clerk
Fine Wine and Good Spirits
07.2016 - 12.2016
Wardrobe Assistant-Haunt
Dorney Park
08.2015 - 11.2015
Rehabilitation Counselor
Horizon House Incorporated
10.2014 - 06.2017
Brain Injury Specialist
ReMed Recovery Care Centers Incorporated
01.2012 - 10.2014
Conference Assistant
Camps and Conference Services
06.2009 - 08.2010
Desk Receptionist
Housing and Residential Life
09.2008 - 05.2011
Kutztown University of Pennsylvania
Bachelor's of Science from Psychology, Anthropology
Pottstown Senior High School
High School Diploma from General studies, Early Childhood Education