Laura Cano
Summary
Hardworking Correctional Assistant skilled in managing correctional functions and monitoring inmate mail. Energetic hard working, Specialized in Customer Service and developing strategies in the work area.
Overview
13
13
years of professional experience
Work History
Correctional Assistant
NDOC
04.2023 - Current
- Verified proper distribution of incoming mail to correct individuals and departments.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Search incoming mail for contraband.
- Complete Brass Slips for Offenders.
- Pick up mail at the Post Office.
- Sort Kites and put in mailboxes to whom they are addressed to.
Cashier
Terrible Herbst Market
06.2019 - 04.2023
- Always making sure everyone's work environment is clean.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier
Wyndham Resort
06.2016 - 06.2019
- Taking customers orders via phone or in person
- Made food deliveries per request
- Preparing Starbucks orders.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Managed time to juggle multiple tasks simultaneously with ease.
Mommy
Self Employed
05.2014 - 06.2016
- Had my first and only baby and had decided to spend the first 2 years with her.
Cashier, Secretary, Bookkeeper
WinCo Foods
05.2010 - 04.2014
- Started as a Cashier working register and was promoted to Secretary
- As a Secretary in the office I worked with computers, payroll and mail
- I had the opportunity to learn Bookkeeping which is handling all the money in the store and making sure all is accurate
- Submitted bad checks and screened applications for interviews with the hiring Manager.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained and processed invoices, deposits, and money logs.
- Completed payroll for employees and maintained detailed records of procedures.
- Posted daily receipts and payments in accordance with corporate protocols.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Diploma - Focused on Math, English, History and Communications.
Farmersville High School
Farmersville, CA06.2004
Skills
- Promoting Advertisement
- Trainer
- Clerical duties
- Bookkeeper
- Fast learner
- Easy to adapt to change
- Data Entry
- Supervision and Leadership
- Networking
- Flexible and Adaptable
Languages
English
Spanish
Projects
Shelf Schematic - Detail, Would do schematics while working for WinCo Foods as a Cashier. That was always fun because it is to focus on detail and instructions.
Timeline
Correctional Assistant
NDOC
04.2023 - Current
Cashier
Terrible Herbst Market
06.2019 - 04.2023
Cashier
Wyndham Resort
06.2016 - 06.2019
Mommy
Self Employed
05.2014 - 06.2016
Cashier, Secretary, Bookkeeper
WinCo Foods
05.2010 - 04.2014
Diploma - Focused on Math, English, History and Communications.
Farmersville High School
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