Laura Chaney
Bonner Springs,KS
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
Work History
Cosmetologist
Bella Vita Salon And Spa
2020.10 - Current
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, creating appointments, and collecting payments for services.
- Maintained high number of new and returning customers.
Cosmetologist
LC Hair Studio
2013.01 - 2020.10
- Kept work areas, tools, and equipment clean and properly sanitized.
- Booked appointments, answered phones, greeted clients, handled payments.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Education
Associate of Arts - Marketing
Rasmussen University
Overland Park, KS12.2021
Skills
- Written and verbal communication
- Sales and Marketing
- Critical Thinking
- Customer Relations
- Microsoft Excel
- Microsoft Word
- Typing Proficiency
- Team Development
Timeline
Cosmetologist
Bella Vita Salon And Spa
2020.10 - Current
Cosmetologist
LC Hair Studio
2013.01 - 2020.10
Associate of Arts - Marketing
Rasmussen University
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