Laura Curiel
New York
Summary
Reliable and outgoing bartender/server with over 10 years in the hospitality industry, specializing in and managing high customer volumes. Known for strong multitasking and effective communication, contributing to a positive workplace culture and enhanced customer satisfaction.
Overview
11
11
years of professional experience
Work History
Bartender/Server
Havana Club
07.2015 - 04.2026
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
- Served high customer volumes during special events, nights, and weekends.
- Managed inventory levels, restocking supplies to prevent shortages during peak hours.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
Education
Associate of Science - Business Management
Hostos Community College
Bronx, NY06-2020
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
Languages
Spanish
Native or Bilingual
Timeline
Bartender/Server
Havana Club
07.2015 - 04.2026
Associate of Science - Business Management
Hostos Community College