Laura D'Angelo
Front Desk Attendant
Ridgewood,NJ
Summary
Friendly, dependable person with many years of tennis related experience. Familiar with USTA Tournaments as a parent of a former competitive tennis player and Collegiate player.
Spent 20+ years as a stay at home parent, Now eager to pursue a part time job in a field that I am familiar with and enjoy being a part of.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Information Systems Analyst
Verizon Wireless
Parsippany, NJ
05.1988 - 09.1998
- Planned and designed system improvements to meet changing demands.
- Installed improvements and adjusted parameters to optimize functionality.
- Trained users and supported variety of problems with hardware and software.
- Collaborated with upper management to drive strategy and implement new processes.
- Onboarded new temps by entering employee information into systems.
- Prepared variety of different written communications, reports and documents.
- Handled 25+ calls per day to address internal customer inquiries and concerns.
- Technical writing
Education
Associate of Arts - Computer And Information Sciences
College of Saint Elizabeth
Morristown, NJ 09.1985 - 06.1987
Skills
Team player, Punctual, Computer skills, Shipping, Data Entry, Verbal Communication, Banking deposits
undefinedCertification
Certified Therapy Dog Handler with my Certified Therapy Dog Lucy. We visit camps and hospitals for children.
Timeline
Information Systems Analyst
Verizon Wireless
05.1988 - 09.1998
Associate of Arts - Computer And Information Sciences
College of Saint Elizabeth
09.1985 - 06.1987
Certified Therapy Dog Handler with my Certified Therapy Dog Lucy. We visit camps and hospitals for children.
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