Laura DeShetler
LOGAN,OH
Summary
Personable Housing Specialist committed to maintaining positive communications and relationships with clients, property managers, landlords and housing agencies in Hocking County. Expertise in providing housing coordination services, supporting clients in maintaining independent housing goals and performing thorough housing inspections. Excellent case management, recordkeeping and problem-solving capabilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Housing Specialist
Integrated Services
07.2022 - Current
- Assisted applicants in filling out housing applications and verifying assets.
- Calculated tenant rent amounts to prepare leases and contracts.
- Reviewed documentation and completed paperwork to complete eligibility process, re-certifications and tenant move-outs.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
- Helped clients find permanent or temporary housing.
Community Behavioral Health Worker
Integrated Services
02.2020 - 07.2022
- Assessed needs of each client and recommended appropriate services and resources.
- Offered support and direction to families and coordinated with court system and other community agencies for treatment.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Documented client progress and activities in accordance with agency policies and procedures.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Collaborated with other professionals to plan and coordinate care for clients.
- Developed and maintained strong relationships with community resources for successful referrals.
- Skilled at working independently and collaboratively in a team environment
Integrative Healthcare Worker
Integrated Services
01.2017 - 02.2020
- Scheduled, coordinated and confirmed appointments and meetings.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Oversaw office inventory activities by ordering and stocking and shipment receiving.
Employment Services Operations Specialist
Hocking, Athens, Perry Community Action
11.2015 - 01.2017
- Managed an averaged caseload of 20 participants and kept updated case notes and records on each.
- Provided employment preparation services to participants who are TANF eligible; including soft skills, training, resume building, and case management.
- Referred participants to resources when applicable.
- Attended meetings with local Job and Family Services to provide updates and success stories of participants.
- Assisted participants in reaching long and short term goals and recognizing their potential.
Education
Associates Degree As A Recreational Social Worker -
Hocking College
Nelsonville, OH05.2014
Emergency Medical Technician -
Hocking College
Nelsonville, OH03.2011
Skills
- Case Management
- Critical Thinking
- Program Requirements
- Eligibility Requirements
- Behavior Support
- Maintain Records
Certification
Housing Quality Standards Certification
Timeline
Housing Specialist
Integrated Services
07.2022 - Current
Community Behavioral Health Worker
Integrated Services
02.2020 - 07.2022
Integrative Healthcare Worker
Integrated Services
01.2017 - 02.2020
Employment Services Operations Specialist
Hocking, Athens, Perry Community Action
11.2015 - 01.2017
Associates Degree As A Recreational Social Worker -
Hocking College
Emergency Medical Technician -
Hocking College
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