Summary
Overview
Work History
Education
Skills
Timeline
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Laura Epler

Spokane

Summary

Dynamic and dedicated esthetician and lash technician with over 5 years of experience in providing top-notch beauty services. Self-employed and proficient in delivering exceptional customer service, ensuring client satisfaction and loyalty. Skilled in social media content creation, leveraging platforms to engage with clients and promote services effectively. Adept at managing a thriving business while staying current with industry trends and techniques.

Overview

9
9
years of professional experience

Work History

Esthetician

Self Employed Services
10.2020 - Current
  • Provided personalized skincare consultations by assessing skin types and recommending appropriate treatments.
  • Engaged in continuous education to enhance skills and expand treatment offerings.
  • Implemented safety measures for client comfort and health during all procedures.
  • Executed makeup applications for special events to enhance client confidence and satisfaction.
  • Promoted retail products for enhanced skincare routines to increase client satisfaction and loyalty.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Recommended retail products for at-home use.
  • Fostered friendly, warm, and exceptional customer experience.

Daycare Teacher

Kindercare
07.2017 - 09.2019
  • Collaborated with parents and caregivers to support individual children's needs and promote consistent communication.
  • Assisted children in developing fine motor skills with hands-on activities and interactive play.
  • Implemented age-appropriate learning experiences, enhancing social skills and emotional growth.
  • Created a nurturing environment with positive reinforcement that encouraged children to express themselves and build confidence.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Engaged with children on individual basis to build positive relationships and promote learning.

Barista

Starbucks
05.2016 - 07.2017
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.

Education

Esthetician - Skin Care, Facial Services, Lashes

Studio Beauty School
Spokane
06.2020

High School Diploma -

Shadle Park High School
Spokane
06.2013

Skills

  • Customer service
  • Social Media Content Creator
  • Multitasking and organization
  • Spa retail sales
  • Superior attention to detail
  • Excellent team player
  • Retail sales
  • Customer consultation

Timeline

Esthetician

Self Employed Services
10.2020 - Current

Daycare Teacher

Kindercare
07.2017 - 09.2019

Barista

Starbucks
05.2016 - 07.2017

Esthetician - Skin Care, Facial Services, Lashes

Studio Beauty School

High School Diploma -

Shadle Park High School

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Laura Epler