Laura Evangelista
Gardena,CA
Summary
High-energy Manager bringing extensive experience in retail / logistics settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Manager
Secure Space Self Storage Los Angeles Firestone
01.2023 - Current
- Provide best-in-class customer service to existing customers
- Daily property walks to check locks, check for cleanliness and upkeep, sweep the property, clean units, ensure supplies are appropriately stocked, and perform other light maintenance tasks
- Supervise and provide guidance to junior members of the team, lead by example with on-the-job training
- Clearly and effectively communicate results, updates, and recommendations up to the District Manager or the Leadership Team.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Dispatcher / Manager
Accelerated Logistics Amazon DSP
05.2019 - 12.2022
- Managing 50+ drivers per day; scheduling, dispatch, payroll, ordering route assignments -Advising OTR (on the road team) about route or traffic problems -Continuous training, monitoring, and coaching delivery associates -Analyzes DA (drivers) Scorecard to identify areas of opportunity -Ensures that all DA’s are logged into tracking systems daily -Monitor DA’s daily progress and activity while on road -Collect and keep track inventory including pouches, devices, dollys, van keys, gas cards and chargers -Discuss the issues as drivers return to station route problems, missing packages and if the drivers have any issues with the area
Composite Fabricator
Arrowhead Aerospace Products
01.2015 - 01.2018
- I worked with blueprints and production planning instructions to perform marking, identification, trimming, cutting, drilling and assembly of composite/non-metal parts
- Expanded Rubber and Plastic
- Enhanced product quality by implementing meticulous inspection and repair processes for composite materials.
- Increased production efficiency through the development of optimized lay-up techniques for composite structures.
Composite Fabricator
01.2013 - 11.2015
- I gained experience in assembly of composite parts using epoxy resins, fiberglass, carbon fiber and Kevlar fabrics, structural adhesives, and lay-up of composite materials to molds, and vacuum bagging and curing
Education
Certify - Technology of Composites and Fabrication
Cerritos College
2014
El Camino College
2010
Narbonne High School
2009
Skills
- Operations Management
- POS Systems
- Competitor Monitoring
- Team Development
- Revenue Generation
- Shift Scheduling
- Customer Service Management
- Staff Management
- Talent Recruitment
Certification
Cerritos College - Certificate PMT 70 - Composites Technoogy - [Fall 2014]
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Secure Space Self Storage Los Angeles Firestone
01.2023 - Current
Dispatcher / Manager
Accelerated Logistics Amazon DSP
05.2019 - 12.2022
Composite Fabricator
Arrowhead Aerospace Products
01.2015 - 01.2018
Composite Fabricator
01.2013 - 11.2015
Certify - Technology of Composites and Fabrication
Cerritos College
El Camino College
Narbonne High School
Cerritos College - Certificate PMT 70 - Composites Technoogy - [Fall 2014]
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