Laura Fairclough
Western Springs,USA
Summary
Dynamic healthcare leader with extensive experience at Loyola University Health System, excelling in clinical oversight and team leadership. Proven ability to enhance patient care through effective communication and regulatory compliance. Successfully implemented clinical improvement initiatives, fostering a culture of quality assurance and conflict resolution among diverse teams.
Overview
10
10
years of professional experience
Work History
PRACTICE MANAGER
Loyola University Health System
Burr Ridge, IL
01.2022 - Current
- Delivered staff training and conducted performance evaluations to uphold quality patient care
- Supervised inventory oversight and purchasing of medical supplies to address practice demands
- Fostered a positive work environment through effective leadership, conflict resolution, and team building.
- Collaborated with healthcare providers to accommodate schedule changes to promote better patient access.
- Managed high-stress situations with professionalism and critical thinking.
- Partnered with providers to maintain high standards of patient care and uphold regulatory compliance.
- Led team of 40+ staff members in a busy medical practice setting.
- Managed daily operations including scheduling and staff training.
- Coordinated daily operations, scheduling, and patient flow in a busy clinical setting.
- Supervised and trained clinical staff to ensure adherence to medical protocols and standards.
- Maintained accurate patient records, documentation, and communication with healthcare providers.
- Conducted staff training on best practices in patient care and updated clinical procedures.
- Resolved escalated customer service issues in a timely manner while maintaining a high level of professionalism.
- Collaborated with other healthcare providers across multiple disciplines in order to ensure quality care for patients.
CLINICAL COORDINATOR
Loyola University Health System
Burr Ridge, IL
08.2021 - 07.2022
- Provided direct supervision to clinical staff members in accordance with regulatory standards.
- Assessed staffing needs on an ongoing basis to ensure adequate coverage of clinical services.
- Coordinated patient scheduling to optimize clinical workflow and improve patient care.
- Administered medications and various vaccines and performed in-office labs and tests.
- Monitored patient care to ensure adherence to established clinical guidelines and standards.
DIRECTOR OF NURSING
Brightstar Care of Chicago and Lagrange
Oak Park, IL
09.2020 - 07.2021
- Proven track record of achieving and maintaining high standards of nursing excellence.
- Led nursing staff in implementing evidence-based practices to improve patient outcomes.
- Developed and implemented staff training programs to enhance nursing competence.
- Ensured compliance with regulatory standards and accreditation requirements to maintain high standards.
- Implemented evidence-based practices to improve quality and safety of nursing care.
ASSISTANT PROFESSOR
Saint Xavier University School Of Nursing
Chicago, IL
08.2017 - 09.2020
- Instructed undergraduate nursing courses, receiving positive student evaluations
- Edited course materials such as syllabi or lecture notes prior to their distribution.
- Advised students on their academic plans, career paths, and personal goals.
- Collaborated with colleagues on interdisciplinary research projects, fostering a supportive academic environment.
- Mentored and supervised nursing students in clinical settings.
- Collaborated with colleagues on curriculum development initiatives to ensure academic excellence.
- Mentored and advised nursing students on career paths, research projects, and clinical placements.
- Facilitated simulations and clinical rotations to enhance hands-on nursing skills and critical thinking.
- Led lectures on nursing theory, practical skills, and evidence-based practice.
- Organized and facilitated workshops on nursing leadership and professional development for students.
Education
MASTER OF SCIENCE - NURSING
Loyola University Of New Orleans
New Orleans, LA05.2014
BACHELORS OF SCIENCE - NURSING
Saint Xavier University
Chicago, IL05.1998
Skills
- Communication
- Clinical improvement initiatives
- Organizational skills
- Customer service
- Project management
- Time management
- Performance evaluation
- Quality assurance
- Team leadership
- Conflict resolution
- Regulatory compliance
- Clinical oversight
- Workflow efficiency
- Clinical staff management
Languages
English
References
References available upon request.
Timeline
PRACTICE MANAGER
Loyola University Health System
01.2022 - Current
CLINICAL COORDINATOR
Loyola University Health System
08.2021 - 07.2022
DIRECTOR OF NURSING
Brightstar Care of Chicago and Lagrange
09.2020 - 07.2021
ASSISTANT PROFESSOR
Saint Xavier University School Of Nursing
08.2017 - 09.2020
MASTER OF SCIENCE - NURSING
Loyola University Of New Orleans
BACHELORS OF SCIENCE - NURSING
Saint Xavier University
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