Laura Flores
Ulta Cosmetics
Oakland,CA
8
years of professional experience
Passionate retail and beauty operations leader with experience in team development, inventory, merchandising, and store operations. Known for leading with purpose, creating strong teams, and driving results through organization, accountability, and collaboration.
Work History
Operations Manager
3 Years 8 Months- Led daily store operations, partnering with the General Manager to execute business priorities and company standards.
- Led, coached, and developed teams through training, delegation, and performance accountability.
- Managed inventory, shipments, replenishment, stockroom organization, and inventory accuracy.
- Executed planograms, merchandising, promotional sets, and seasonal transitions.
- Monitored sales, shrink, inventory, and operational KPIs to support store performance.
- Supported loss prevention, staffing, scheduling, recruiting, and team development.
- Stepped into General Manager responsibilities as needed to maintain effective store operations.
Department Manager
1 Year- Led daily department operations, merchandising, inventory, and guest service standards.
- Supervised, coached, and developed team members while driving accountability and productivity.
- Managed receiving, replenishment, inventory accuracy, audits, and stockroom organization.
- Executed planograms, promotional transitions, and seasonal merchandising.
- Monitored sales and operational metrics to improve department performance.
- Supported loss prevention, safety, and company compliance standards.
- Partnered with store leadership to execute business priorities and deliver an exceptional guest experience.
Operations Specialist
3 Years 8 Months- Supported daily operations, shipment processing, inventory, replenishment, and stockroom organization.
- Maintained inventory accuracy and efficient product flow from receiving to sales floor.
- Executed planograms, merchandising updates, promotional launches, and product presentations.
- Partnered with leadership and sales teams to meet operational priorities and company standards.
- Supported inventory control, loss prevention, and operational compliance.
- Trained and supported team members on operational processes and productivity.
- Maintained an organized, fully stocked sales floor to support an exceptional client experience
Education
Cosmetology License
Skills
Team Leadership • Inventory Management • Sales & KPIs • Merchandising • Loss Prevention • Training & Development • Customer Experience • Scheduling • Problem Solving • Team Accountability
Timeline
Operations Manager
Ulta Cosmetics
09.2022 - 05.2026Read More
Department Manager
Target
09.2021 - 09.2022Read More
Operations Specialist
Sephora USA
01.2018 - 09.2021Read More
Cosmetology Institute
Cosmetology License
Read More