Laura Gil
Las Vegas,NV
Summary
Enthusiastic Leasing Consultant with 7 years of comprehensive experience and in-depth understanding of fair housing laws. Processes rental applications and obtains required documents to schedule move-ins and prepare lease files. Utilizes successful sales techniques to present available properties to prospective residents. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Leasing Manager (Elysian at Tivoli)
Greystar Property Management
Las Vegas, NV
04.2024 - Current
- Reviewed applications from prospective tenants; conducted background checks and credit history reviews.
- Ensured that all paperwork was completed correctly prior to signing leases.
- Handled evictions when necessary; prepared documents for court proceedings if needed.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Reviewed agent activities to check performance and optimize approaches.
- Conducted apartment tours for potential tenants and answered questions about property.
- Handled security deposit refunds.
- Negotiated lease terms with prospective tenants in accordance with budget parameters.
- Monitored competitors' prices and amenities; updated pricing accordingly to remain competitive.
- Contacted and followed up with tenants on renewal notices
Leasing Consultant (Quarter North Lease-Up)
Greystar Property Management
North Las Vegas, NV
09.2023 - 04.2024
- Greeted prospective tenants and answered questions about the property.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Provided tours of available units, models, amenities, and common areas.
- Conducted follow-up calls with prospects to answer additional questions or discuss lease terms.
- Processed applications for prospective tenants and conducted background checks.
- Prepared leases for signature by both tenant and management personnel.
- Performed periodic market surveys of comparable properties in order to adjust rental rates accordingly.
- Responded promptly to emails, phone calls, letters, or other inquiries from existing or potential residents.
- Collected payments from residents on a monthly basis according to their lease agreement terms.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Contacted and followed up with tenants on renewal notices.
- Regularly inspected vacant apartments to ensure they met leasing standards prior to showings.
Leasing Consultant
Westland Real Estate Group
North Las Vegas, NV
10.2017 - 08.2023
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues
- Prepared lease paperwork and obtained signatures and first payments from new residents
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features
- Contacted and followed up with tenants on renewal notices
- Detailed application requirements and answered questions from prospective tenants
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Responded to tenant requests for maintenance services in a timely manner.
- Processed move-outs by completing final walkthrough, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Processed transfer requests from existing tenants who wished to move within the same building or complex.
- Encouraged prospective tenants to fill out applications after property tours.
Education
High School Diploma -
Eldorado High School
06.2015
Skills
- Sales and marketing aptitude
- Background checks
- Relationship Building
- Creative Problem-Solving
- Issue escalation
- Application processing
- Fair housing mandates
- Critical thinking
Languages
Spanish
Native/ Bilingual
Timeline
Leasing Manager (Elysian at Tivoli)
Greystar Property Management
04.2024 - Current
Leasing Consultant (Quarter North Lease-Up)
Greystar Property Management
09.2023 - 04.2024
Leasing Consultant
Westland Real Estate Group
10.2017 - 08.2023
High School Diploma -
Eldorado High School