Maya Chanthavong
Jacksonville,FL
Summary
Accomplished Leasing Manager with a strong commitment to understanding tenant needs and fostering a welcoming community environment for residents from diverse backgrounds. Proven track record of achieving reliable outcomes through meticulous attention to leasing processes. Dynamic and driven leader recognized for excellence in team management and operational efficiency. Proficient in documentation, reporting, and compliance standards. Awarded Leasing Professional of the Year in 2023 by GoldOller Real Estate Investments for outstanding achievements in the region.
Overview
3
3
years of professional experience
Work History
Leasing Manager
Country Club Lakes Apartments
Jacksonville, FL
03.2023 - Current
- Increased occupancy through dynamic marketing initiatives.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
- Assisted in the preparation of marketing materials for vacant units.
- Collaborated with property and regional managers on developing strategic plans for achieving business goals.
Leasing Consultant
Country Club Lakes Apartments
Jacksonville, FL
07.2022 - 03.2023
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
- Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
Leasing Consultant
The Avenues And Park Avenue Apartments
Jacksonville, FL
03.2021 - 07.2022
- Managing/leasing two properties with over 1000+ units.
- Maximize occupancy through sales techniques and great customer service.
- Maintain professional communication with residence, applicants, and representatives of other companies.
- Establishing residence expectations for security deposits, procedures for rent and amenities that will be part of the leas.
- Showing made ready Apartment homes answering questions and finalizing terms of leases.
Education
Associate of Science - Business Administration And Management
Hillsborough Community College
Tampa, FL06-2026
High School Diploma -
Freedom High School
Tampa, FL07.2018
Skills
- Sales and marketing aptitude
- Customer service
- Time management
- Organization skills
- Communication skills
- Fair housing regulations
- Microsoft word
- Supervising experience
Timeline
Leasing Manager
Country Club Lakes Apartments
03.2023 - Current
Leasing Consultant
Country Club Lakes Apartments
07.2022 - 03.2023
Leasing Consultant
The Avenues And Park Avenue Apartments
03.2021 - 07.2022
Associate of Science - Business Administration And Management
Hillsborough Community College
High School Diploma -
Freedom High School
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