Summary
Overview
Work History
Education
Skills
References
Timeline
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JASON IVY

Atlanta,GA

Summary

Seasoned professional in property, real estate, and community association management with diverse experience in residential and commercial properties. Skilled in tenant relations, lease administration, and budget management to enhance operational efficiency. Possess strong leadership qualities and problem-solving skills to effectively manage teams and resolve conflicts. Successfully increased tenant satisfaction and retention through proactive communication and timely resolution of issues.

Overview

15
15
years of professional experience

Work History

Leasing Manager

Hilltop Residential
Atlanta, GA
02.2024 - Current
  • Prepared and submitted monthly tenant visit logs.
  • Conducted market research to identify potential tenants and rental rates.
  • Established policies for late fees, pet ownership, smoking regulations.
  • Managed and resolved tenant issues and concerns promptly to maintain high satisfaction levels.
  • Negotiated lease terms with prospective tenants in accordance with budget parameters.
  • Trained staff on compliance, policies and procedures to maximize success.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Leased property in the size of 593 unit from 82% occupancy to 97% in two months.

ASSISTANT PROPERTY MANAGER

LINCOLN
Atlanta, GA
01.2022 - 02.2024
  • Preparing and scheduling property viewings, conducting property tours, and interviewing prospective tenants.
  • Addressing and resolving residents' questions, concerns, and complaints in a timely manner.
  • Processing applications, conducting credit checks, and negotiating contracts.
  • Inspecting property conditions, and coordinating maintenance activities.
  • Managing budgets, accounts, rent collections, and tenant notices.
  • Creating and distributing marketing materials to attract new tenants.
  • Maintaining organized and updated resident files and records.
  • Reporting any problems or issues to the property manager.
  • Explained policies and procedures to tenants and enforced rules.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
  • Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.

LEASING MANAGER

RPM
Atlanta, GA
03.2021 - 01.2023
  • Serviced residents and prospects need services akin to property leasing and renting.
  • Gathered information about markets and competition.
  • Managed paperwork corresponding to leasing agreements.
  • Monitored vacancies and analyzed client concerns.
  • Processed lease applications.
  • Oversee multiple leasing consultants.
  • Serviced market: A property.
  • Assist the Assistant Manager while they are out on leave for four months.
  • Performed regular site visits to check on conditions of the premises.

LEASING CONSULTANT

ATLANTIC RESIDENTIAL
01.2016 - 01.2018
  • Serviced residents and prospects needs akin to property leasing and renting
  • Gathered information about markets and competition
  • Managed paperwork corresponding to leasing agreements
  • Monitored vacancies and analyzed client concerns
  • Processed lease applications
  • Serviced market A property lease up

Fine Jewlery Sales

Nordstrom
Atlanta, GA
05.2010 - 11.2013
  • Asked open-ended questions to ascertain what type of item customer desired, price range limits and recipient of item.
  • Managed and processed customer payments made by credit and debit cards as well as cash and provided correct change if applicable.
  • Participated in promotional events such as trunk shows or special discounts for holidays.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Performed daily opening and closing duties such as setting up registers, restocking shelves, and counting cash drawers.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Provided product knowledge about the available fine jewelry items.

Education

ASSOCIATES - BUSINESS MANAGEMENT

VIRGINIA COMMUNITY COLLEGE AT BIRMINGHAM
BIRMINGHAM

Skills

  • Microsoft Office
  • Microsoft Word
  • Excel
  • Windows XP
  • Marketing
  • A-1 Customer Service
  • Sales
  • Receptionist
  • Customer service skills
  • Yardi
  • Property leasing
  • Fair Housing Regulations
  • One site
  • Marketing expertise
  • Leasing reports
  • Advertising expertise
  • Maintaining closing ratios
  • Tenant liaison
  • Telephone sales
  • Social media marketing
  • Lease administration
  • Tour management
  • Lease management experience

References

References available upon request.

Timeline

Leasing Manager

Hilltop Residential
02.2024 - Current

ASSISTANT PROPERTY MANAGER

LINCOLN
01.2022 - 02.2024

LEASING MANAGER

RPM
03.2021 - 01.2023

LEASING CONSULTANT

ATLANTIC RESIDENTIAL
01.2016 - 01.2018

Fine Jewlery Sales

Nordstrom
05.2010 - 11.2013

ASSOCIATES - BUSINESS MANAGEMENT

VIRGINIA COMMUNITY COLLEGE AT BIRMINGHAM

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