Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Laura Gomez

Grove City,OH

Summary


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. . Ready to help team achieve company goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Licensed Insurance Agent

Lindsay Automotive
03.2021 - 07.2023
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Educated clients on insurance policies and procedures.
  • Met with customers to provide information about available products and policies.

Used Car Sales Consultant

Lindsay Automotive
10.2016 - 03.2021
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.

New Car Sales Consultant

Hatfield Kia
04.2015 - 03.2016
  • Offered comprehensive knowledge of vehicle operations and brand features.
  • Negotiated vehicle prices and secure financing for customers.
  • Responded to customer enquiries via telephone and email.
  • Maintained compliance with all service, quality, and regulatory standards.

Finance Manager

Kellie Auto Sales
06.2014 - 03.2015
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Completed registration paperwork and sales documentation.
  • Approving loan applications and verifying customer's information.
  • Specialize in establishing productive relationships with customers seeking financing options.

Used Car Sales Associate

Kellie Auto Sales
05.2012 - 05.2014
  • Analyzing customer needs, and overcoming challenging obstacles.
  • Responded to customer enquiries via telephone and email.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Negotiated purchase prices and explained sales, warranty, and optional products.

Receptionist

Kellie Auto Sales
06.2010 - 04.2012
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

High School Diploma -

Franklin Heights High School
Columbus, OH
06.2011

Skills

  • Customer Follow-Up
  • Leads Prospecting
  • Client Relations
  • Problem Solving
  • Customer Service
  • Active Listening

Certification


  • Licensed property and Casualty Agent

Languages

Spanish
Native or Bilingual

Timeline

Licensed Insurance Agent

Lindsay Automotive
03.2021 - 07.2023

Used Car Sales Consultant

Lindsay Automotive
10.2016 - 03.2021

New Car Sales Consultant

Hatfield Kia
04.2015 - 03.2016

Finance Manager

Kellie Auto Sales
06.2014 - 03.2015

Used Car Sales Associate

Kellie Auto Sales
05.2012 - 05.2014

Receptionist

Kellie Auto Sales
06.2010 - 04.2012

High School Diploma -

Franklin Heights High School

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Laura Gomez