Laura Griffore
Deltona,FL
Summary
Experienced with assessing and processing various types of claims efficiently. Utilizes analytical and negotiation skills to reach fair settlements and maintain compliance with policies. Knowledge of regulatory standards and exceptional customer service, ensuring fair and timely resolutions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Claims Adjuster
State Farm
, FL
11.2022 - Current
- Investigated auto accidents, assessed vehicle damage, confirmed facts of loss, and determined policy coverage and liability. I explained claims process, coordinated with policyholders, repair shops and other parties. I ensured claims were handled in compliance with company policies and regulatory standards.
Server/ Key Manager/ Corporate Trainer
Metro Diner
Altamonte Springs, Florida
11.2015 - 10.2025
- Provide the perfect experience for every guest and ensure the guest feels important and welcome in the diner.
- Coordinated with corporate leadership to identify training and development opportunities to improve safety and optimize performance
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Work with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
Front Desk Receptionist
Consumer Connections
Apopka, Florida
02.2014 - 12.2015
- Responsible for greeting, calling, checking in, and paying respondents for participating in testing products.
- Answered a multi-line phone system, create spreadsheets using excel, and email respondents regarding accounts.
- Resolved customer problems and complaints.
Supervisor / Sales
Murphy Organization
Orlando, Florida
05.2011 - 02.2014
- Took an active role in the store business operations including facility supervision, safety and security, loss prevention and banking.
- Responsible for product management, including ordering, receiving, price changes, handling damaged products and returns.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
High School Diploma -
Manatee High School
01.1989
Studied Licensed Practical Nurse - undefined
Manatee Technical Institute
Skills
- Multitasking in a fast-paced environment
- Strong organizational skills and detailed oriented
- Staff training
- Claims investigation
- Claims processing
- Team collaboration
- Critical thinking
- Highly motivated
- Policy interpretation
- Policy investigations
- Damage assessment
- FloridaClaims adjuster license 620 All Lines
- Customer service
Certification
0620 Adjuster All Lines License
Timeline
Claims Adjuster
State Farm
11.2022 - Current
Server/ Key Manager/ Corporate Trainer
Metro Diner
11.2015 - 10.2025
Front Desk Receptionist
Consumer Connections
02.2014 - 12.2015
Supervisor / Sales
Murphy Organization
05.2011 - 02.2014
Studied Licensed Practical Nurse - undefined
Manatee Technical Institute
High School Diploma -
Manatee High School