Laura Grimaldi
Central Islip
Summary
Dynamic Senior Intake Specialist with YAI Seeing Beyond Disabilities, skilled in interviewing techniques and problem-solving. Enhanced client onboarding processes and improved service delivery through effective communication and collaboration. Maintained meticulous records and streamlined data entry, ensuring confidentiality and accuracy in client interactions. Proven ability to multitask and manage time efficiently.
Overview
23
23
years of professional experience
Work History
Senior Intake Specialist
YAI Seeing Beyond Disabilities
Brentwood NY
09.2002 - Current
- Assisted in gathering and documenting client information for intake processes.
- Supported team in managing client inquiries and providing timely responses.
- Facilitated communication between clients and service providers to enhance service delivery.
- Maintained accurate records of client interactions within the case management system.
- Collaborated with colleagues to streamline data entry tasks and reduce errors.
- Provided logistical support during client onboarding, ensuring a smooth transition process.
Education
Bachelor of Science - Child Study
St Joseph's College
Patchogue, NY06-2001
Bachelor of Science - Education
Nassau Community College
Garden City, NY12-1979
Skills
- Interviewing techniques
- Teamwork
- Problem-solving
- Time management
- Multitasking
- Patient scheduling
- Scheduling appointments
- Follow-up skills
Timeline
Senior Intake Specialist
YAI Seeing Beyond Disabilities
09.2002 - Current
Bachelor of Science - Child Study
St Joseph's College
Bachelor of Science - Education
Nassau Community College