Laura Harrington
Virginia Beach,VA
Summary
Dynamic professional with a proven track record at Professional Financial Services, excelling in customer service and data entry. Skilled in establishing strong customer relations and effectively managing time to enhance satisfaction. Demonstrated attention to detail while preparing reports and assisting clients with insurance needs, contributing to a positive payment experience.
Overview
8
8
years of professional experience
Work History
Associate
Proffessional Financial Services
07.2016 - 01.2024
Contacting and informing customers of payments due on their auto loan.
Verifying insurance on vehicles. Helping customers obtain insurance if needed.
Locating vehicles with unpaid loans for repossession.
Informing customers of payment options, to keep their payments in the positive.
Establishing and maintaining customer relations in order to keep customer satisfaction.
Entered customer information when applying for potential loans
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer interaction
- Decision-making
- Courteous and professional
- Data entry
- Preparing reports
Timeline
Associate
Proffessional Financial Services
07.2016 - 01.2024
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