Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Laura Harvey

Methuen,MA

Summary

Dynamic retail professional with a proven track record in team leadership and customer service. While developing strong organizational skills and customer service, I consistently enhanced operational efficiency and customer satisfaction. Adept at managing inventory and fostering a positive work environment, I am committed to delivering exceptional results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Store Associate

Little Giant Comics and Collectibles
Lawrence, MA
06.2023 - Current
  • I assisted my employers clean and stock any merchandise we have, and helped customers with any questions that they may have.

Manager

Dairy Queen
Salem, NH
07.2022 - 06.2023
  • I assisted my coworkers with any stocking we needed, such as the ice cream, or the fillings for the ice cream.
  • I took orders for customers and handled things at the register.
  • For the last few months I worked there, my boss promoted me to manager, and I was in charge of the employees and any tips we earned throughout the day.

Education

Psychology (current)

University of Massachusetts, Amherst
Amherst, MA

Skills

  • Organizational Skills
  • Stocking
  • Cash register
  • Cash handling
  • Emotional intelligence
  • Social work
  • Retail sales
  • Customer service
  • Quick service and fast food restaurant
  • Strong Interpersonal Skills

Certification

Driver's License

Timeline

Store Associate

Little Giant Comics and Collectibles
06.2023 - Current

Manager

Dairy Queen
07.2022 - 06.2023

Psychology (current)

University of Massachusetts, Amherst

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