Laura Heinle
Willow Lake
Summary
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
2007
2007
years of professional experience
Work History
Cashier
Dakota Convenience
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure operational efficiency.
- Collaborated with team members to manage inventory levels and restock merchandise as needed.
- Handled cash management responsibilities, including balancing cash drawer at end of shifts.
- Provided exceptional customer service by addressing concerns and resolving issues promptly.
- Trained new staff on cash handling procedures and store policies to ensure compliance.
Educator
Hoeden At Home
- Developed engaging lesson plans tailored to diverse learning styles.
- Utilized educational technology tools to enrich learning experiences.
- Monitored student progress and adjusted instruction to meet individual needs.
Medic
Army National Guard
06.2000 - 11.2006
- Administered first aid and emergency care to injured personnel in various operational environments (peace time and war zone).
- Conducted thorough patient assessments to determine medical needs and appropriate interventions.
- Collaborated with multidisciplinary teams to provide comprehensive medical support during training exercises.
- Maintained medical supplies inventory, ensuring readiness for deployment and training missions.
- Trained junior medics and fellow soldiers in basic life support techniques and emergency response protocols.
- Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
CNA
Edgewood Vista
2002 - 2003
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Provided compassionate care, fostering positive relationships with patients and families.
- Maintained cleanliness and organization of patient areas to promote a healthy environment.
- Supported nursing staff during procedures, maintaining equipment readiness and patient comfort.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
CNA
Trinity Nursing Home
2001 - 2002
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Provided compassionate care, fostering positive relationships with patients and families.
- Maintained cleanliness and organization of patient areas to promote a healthy environment.
- Supported nursing staff during procedures, maintaining equipment readiness and patient comfort.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
No Degree -
Minot State University
Minot, NDHigh School Diploma -
Des Lacs-Burlington High School
Des Lacs, ND05-2001
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Patient care
- Vital signs monitoring
- Compassion and empathy
Timeline
Medic
Army National Guard
06.2000 - 11.2006
Cashier
Dakota Convenience
Educator
Hoeden At Home
CNA
Edgewood Vista
2002 - 2003
CNA
Trinity Nursing Home
2001 - 2002
No Degree -
Minot State University
High School Diploma -
Des Lacs-Burlington High School