Laura Hernandez
San Antonio,TX
Summary
Detail-oriented Food and Nutrition professional with a focus on problem-solving and critical thinking. Experienced in overseeing kitchen operations and staff training, dedicated to enhancing patient satisfaction and ensuring compliance with health standards. driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. paired with a great attitude and a smile.
Overview
8
8
years of professional experience
Work History
Food and Nutrition Supervisor
Methodist Northeast Hospital
San Antonio, Texas
11.2024 - Current
- Oversaw meal preparation and service, ensuring nutritional needs of patients and staff were met.
- Monitored kitchen operations to uphold quality and efficiency standards, enhancing overall dining experience.
- Monitored food service operations to ensure quality standards were met.
- Ensured compliance with food safety regulations and hospital standards.
- Assessed patient satisfaction with meals and nutrition services, informing adjustments to improve offerings.
Food and Nutrition Lead
Methodist Stone Oak Hospital
San Antonio, Texas
02.2022 - 10.2024
- Provided excellent service and attention to patient when face-to-face or through phone conversations.
- Enhanced customer satisfaction by resolving issues with expertise and friendly service.
- Received recognition from management for delivering exceptional customer service.
- Executed daily responsibilities with accuracy and efficiency.
Food Service Worker
Methodist Stone Oak Hospital
San Antonio, Texas
05.2018 - 03.2022
- Prepared and served nutritious meals to enhance patient and staff well-being.
- Served meals patients in a friendly and courteous manner.
- Delivered excellent customer service to create a welcoming environment for patients and visitors.
- Collaborated with kitchen staff to ensure timely and efficient meal delivery.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Operated cash register to process cash, check, and credit card transactions.
Education
High School Diploma -
United South High School
Laredo, TX05-2012
Skills
- Problem solving and decision-making
- Food safety compliance
- Computer operation
- Critical thinking
- Ownership and accountability
- Staff training and support
Languages
English
Professional
Spanish
Professional
Timeline
Food and Nutrition Supervisor
Methodist Northeast Hospital
11.2024 - Current
Food and Nutrition Lead
Methodist Stone Oak Hospital
02.2022 - 10.2024
Food Service Worker
Methodist Stone Oak Hospital
05.2018 - 03.2022
High School Diploma -
United South High School