Laura Hernandez Vargas
Vernon Hills,IL
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Leo's Automotive Services. Excelled in office administration and customer service, demonstrating exceptional organizational skills and the ability to handle sensitive information discreetly. Adapted quickly to new procedures, contributing to team success and maintaining high safety and quality standards.
Overview
8
8
years of professional experience
Work History
Secretary
Leo's Automotive Services
01.2023 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Assembly Line Production Worker
Hydraforce
03.2018 - Current
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
Packager
The Xcel Group
08.2016 - 09.2017
- Followed packing processes to increase speed and accuracy.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Reviewed orders by inspecting labeling, packaging, and contents.
Education
No Degree - Business Administration
College of Lake County
Grayslake, IL05.2025
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Safety Procedures
- Hand-Eye Coordination
- Workplace Cleanliness
- Quality Inspections
- Product Inspection
- Quality Control Analysis
- Flexible and Adaptable
- Problem-Solving
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Secretary
Leo's Automotive Services
01.2023 - Current
Assembly Line Production Worker
Hydraforce
03.2018 - Current
Packager
The Xcel Group
08.2016 - 09.2017
No Degree - Business Administration
College of Lake County
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