Summary
Overview
Work History
Education
Skills
Accomplishments
Hiking, camping
Timeline
CustomerServiceRepresentative

Laura Hester

Fullerton,California

Summary

I've worked for a very fast passed company for 33 years. Liked being busy and always moving. Was always looking for a new challenge on a daily bases. Now that i have put in so much time with 1 company im only looking for a part time job to keep myself busy.

Overview

34
34
years of professional experience

Work History

Customer Service Representative

United Parcel Service, UPS
Cerritos, CA
01.1989 - 08.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers.
  • Interacted professionally and regularly with customers, operators, supervisors and other personnel and enhanced business success.
  • Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.

Education

High School Diploma -

Warren High School
Downey, CA
06.1984

Skills

Very efficient, attention to detail Always punctual Always like a challenge

Accomplishments

Managed to keep up with an 90% men work environment. I think this is a huge accomplishment in the work force.

Hiking, camping

Love to explore new places, hike new places. Once again, a challenge. Camping at many places.

Timeline

Customer Service Representative

United Parcel Service, UPS
01.1989 - 08.2022

High School Diploma -

Warren High School

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Laura Hester