Laura Hill
Athens,TX
Summary
Proven track record of enhancing guest experiences at Wa Wa's Seafood Shack through exceptional customer service and efficient cash handling. Leveraged strong work ethic and computer skills to improve service delivery and operational efficiency. Collaborated effectively with teams, significantly boosting productivity and customer satisfaction.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Server
Wa Wa's Seafood Shack
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Housekeeper
Self-employeed
01.2018 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
CCR
Maximus Call Center
12.2016 - 11.2017
- Ensured high-quality final products by performing regular quality checks and calibrating instruments as needed.
- Played an active role in plant commissioning activities, effectively supporting the smooth transition from construction phase into stable operations mode.
- Supported new employee training initiatives by providing guidance on best practices, enhancing overall team competency levels.
- Collaborated with cross-functional teams to troubleshoot problems, resulting in improved plant performance and reduced downtime.
Education
TVCC
Athens. TX 01.2023 - 05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Computer Skills
Timeline
Server
Wa Wa's Seafood Shack
03.2024 - Current
TVCC
01.2023 - 05.2024
Housekeeper
Self-employeed
01.2018 - Current
CCR
Maximus Call Center
12.2016 - 11.2017
Similar Profiles
Caleb LiCaleb Li
Food Runner at Shell Seafood ShackFood Runner at Shell Seafood Shack
Tong vilay RattanaboothTong vilay Rattanabooth
Line Cook at United States seafood . 1801 Fairview Ave E #100, Seattle, WA 98102(206) 763-3133Line Cook at United States seafood . 1801 Fairview Ave E #100, Seattle, WA 98102(206) 763-3133
Derrick DupreDerrick Dupre
Busser at The Shack Seafood & Oyster BarBusser at The Shack Seafood & Oyster Bar
Skyler CerrilloSkyler Cerrillo
Quality Control Inspector at Biomerics FMIQuality Control Inspector at Biomerics FMI
Charla TillCharla Till
VP Mortgage Lending at Prosperity BankVP Mortgage Lending at Prosperity Bank