Laura Huergo

Work History

Sheet Metal Apprentice

Dsisystemsinc

02.2024 - 11.2024

I know how to drive scissor lift and forklift.
Aided skill development with continuous learning from experienced Sheet Metal Workers throughout the apprenticeship program.
Gained expertise in different types of metals, their properties, and appropriate uses for each project requirement.
Enhanced project efficiency by assisting in the fabrication, assembly, and installation of sheet metal products.
Demonstrated adaptability by working effectively under diverse weather conditions at both indoor and outdoor job sites.
Developed hands-on skills through regular use of hand tools, power tools, and welding equipment in daily tasks.
Supported team members with cutting, bending, and fastening pieces of sheet metal for various projects.
Increased workplace safety by maintaining a clean and organized work area, adhering to safety protocols.

Pastry Line Cook

Barton G The Restaurant

02.2023 - 01.2024

Mentored junior staff members in advanced baking techniques and culinary best practices, fostering their professional growth.
Improved sales of signature desserts by effectively promoting them to customers and offering samples during peak hours.
Gained repeat business from satisfied clients through exceptional product quality, creative presentation, and personalized service.
Participated in continuous learning opportunities to stay updated on industry trends and improve upon existing skills.
Collaborated with other line cooks to deliver outstanding service and maintain a clean, organized kitchen.
Utilized various baking equipment skillfully to produce pastries of varying textures and presentations, impressing guests with visual appeal.
Optimized workflow by organizing workstations for maximum efficiency during busy shifts.
Demonstrated adaptability by stepping in as needed in other areas of the kitchen, contributing to overall team success.
Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
Managed in-store, pick-up orders and catering needs.
Decorated cakes, cupcakes and other pastries according to customer requests.
Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
Prepared dough for variety of pastries, cakes and breads.
Monitored temperatures of ovens, proof boxes and other equipment.
Cut and shaped dough for pies, rolls and other pastries.

Restaurant Busser

Dolcevita

10.2022 - 02.2023

Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Contributed to smooth restaurant operations by promptly resetting tables for new customers.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Worked well in diverse team settings by partnering with others to complete tasks.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Collaborated with kitchen staff to ensure dishes were properly sorted and returned to the dishwashing area.
Assisted with bussing tables and cleaning up spills.
Monitored food and beverage supplies, assisting with restocking when needed.
Assisted customers with carry-out service.
Collaborated with other dining room and bar staff to facilitate efficient service.

Line Cook

Chick-fil-A

09.2022 - 10.2022

Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Checked food temperature regularly to verify proper cooking and safety.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.

Assembly Line Worker

McDonald's

06.2022 - 08.2022

Met daily production quotas by working effectively within a fast-paced assembly line environment.
Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.

Lifeguard

Hersheypark Entertainment

03.2022 - 08.2022

Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.

Restaurant Manager

the Boss

12.2021 - 03.2022

Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Correctly calculated inventory and ordered appropriate supplies.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Oversaw food preparation and monitored safety protocols.
Verified prepared food met standards for quality and quantity before serving to customers.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Cashier Manager

The Garrison

03.2021 - 11.2021

Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
Quickly and accurately counted drawers at start and end of each shift.
Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
Resolved customer complaints quickly to maintain customer satisfaction.
Built positive relationships with customers to increase repeat business.
Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.

Administrative Assistant

LG Service Center

05.2019 - 02.2020

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Summary

Overview

Work History

Sheet Metal Apprentice

Pastry Line Cook

Restaurant Busser

Line Cook

Assembly Line Worker

Lifeguard

Restaurant Manager

Cashier Manager

Administrative Assistant

Education

Associate of Science - Accounting

Skills

Certification

Languages

Timeline

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