Laura Iniguez
Virginia Beach,Virginia
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
ID Card Specialist Lead
Magellan Federal
Norfolk, VA
10.2022 - Current
- Hours per week: 40
- Serves as ID Card/Common Access Card (CAC) customer service specialist trained and certified by the Defense Manpower Data Center (DMDC).
- Delivers ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors verified through the Trusted Associate Sponsorship System (TASS).
- Performs as a Verifying Official (VO) on DEERS/RAPIDS terminal and ensures inputted data for accuracy and correctness. Verifies the identity and eligibility of authorized DoD beneficiaries, issues DoD Identification Cards and performs DEERS updates in accordance with DoD regulations and AFI 36-3026.
- Issues and strictly controls Armed Forces identification and privilege cards for all eligible personnel, (i.e., active duty military, retired military, 100% Disabled American Veteran (DAV) and respective dependents and verified contractors.
- Operates and maintains RAPIDS workstations, processes CACs, assists customers with questions concerning identification card eligibility, application requirements and DEERS, and answers telephone inquiries.
- Accomplishes DEERS enrollment and updates for all eligible beneficiaries, reconciles erroneous DEERS information, performs PIN resets, verifying and updating PKI certificates, and provides other ICA services as necessary.
- May also be certified by DMDC as Site Security Manager (SSM) with responsibility for the safekeeping, storing, and accountability of the CAC and related consumable materials.
- Maintains RAPIDS equipment within the physical parameters and configurations established at the time of installation. Performs “User Maintenance on RAPIDS equipment.
Site Security Manager
Magellan Federal
Norfolk, VA
02.2022 - 10.2022
- Hours per week: 40
- Serves as ID Card/Common Access Card (CAC) customer service specialist trained and certified by the Defense Manpower Data Center (DMDC).
- Delivers ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors verified through the Trusted Associate Sponsorship System (TASS).
- Performs as a Verifying Official (VO) on DEERS/RAPIDS terminal and ensures inputted data for accuracy and correctness.
- Verifies the identity and eligibility of authorized DoD beneficiaries, issues DoD Identification Cards and performs DEERS updates in accordance with DoD regulations and AFI 36-3026.
- Issues and strictly controls Armed Forces identification and privilege cards for all eligible personnel, (i.e., active duty military, retired military, 100% Disabled American Veteran (DAV) and respective dependents and verified contractors.
- Operates and maintains RAPIDS workstations, processes CACs, assists customers with questions concerning identification card eligibility, application requirements and DEERS, and answers telephone inquiries.
- Accomplishes DEERS enrollment and updates for all eligible beneficiaries, reconciles erroneous DEERS information, performs PIN resets, verifying and updating PKI certificates, and provides other ICA services as necessary.
- May also be certified by DMDC as Site Security Manager (SSM) with responsibility for the safekeeping, storing, and accountability of the CAC and related consumable materials.
- Maintains RAPIDS equipment within the physical parameters and configurations established at the time of installation.
- Performs “User Maintenance on RAPIDS equipment."
Installation Security Specialist
USN
Norfolk , VA
01.2019 - 01.2022
- Hours per week: 48
- Duties, Accomplishments, and Related Skills: Provide waterborne and land security, aircraft and flight line security.
- Perform force protection, physical security and law enforcement organize and train personnel in force protection, physical security, law enforcement and weapons proficiency.
- Develop plans for physical security and force protection enhancement of Navy bases, installations, property, and personnel.
- Administer breathalyzer tests.
- Combat first aid and basic life support.
- Advise suspects or acknowledgement and waiver of rights.
- Apply restraint devices, rules of engagement and use of force continuum.
- Apprehend military suspects.
- Complete security reports and documents.
- Conduct criminal investigations, inspections, shakedowns, preliminary investigations, escorts, transports, and security patrols.
- Operate electronic security systems, emergency vehicles, non-lethal weapons.
- Perform required maintenance for security gear, equipment, and unarmed self-defense techniques.
- Request search authorizations.
- Verify identification credentials and documents.
Command Fitness Leader
USN
Norfolk, VA
10.2014 - 12.2021
- Hours per week: 12
- Duties, Accomplishments, and Related Skills: Conduct safe and effective physical readiness programs (both afloat and ashore).
- Conduct basic exercise physiology and programming (i.e.
- Command physical training and fitness enhancement program).
- Official physical fitness assessment administration, nutrition, weight management, as well as physical readiness program policies and administrative responsibilities (record management, administrative separation, medical waivers, etc.).
Installation Security Specialist
USN
Chinhae, South Korea
12.2017 - 12.2018
- Hours per week: 48
- Duties, Accomplishments, and Related Skills: Provide land security.
- Perform force protection, physical security and law enforcement.
- Safe guarded Department of Defense Assets along with 1,000 military and civilian personnel.
- Verify identification credentials for more than 200 host and third country nationals.
- Conduct random anti-terrorism measures and implemented additional force protection measures during heightened states of security and exercises.
- Serve as a general security presence and visible deterrent to crime and rule infractions.
- Clearly and effectively conversed with individuals from various parts of the world over a secured radio network on both secured and unsecured phone lines.
- Combat first aid and basic life support.
- Complete security reports and documents.
- Time, recorded, and maintained problem sensitive communications.
- Monitored access control systems, including Closed Circuit Television systems.
- Operate electronic security systems, emergency vehicles, non-lethal weapons.
- Strategic.
Nuclear Weapons Security Specialist
USN
Silverdale , WA
10.2014 - 11.2017
- Hours per week: 48
- Duties, Accomplishments, and Related Skills: Provide Nuclear Weapon Security for national security assets as approved by the Chief of Naval Operations in coordination with the Commandant of the Marine Corps.
- Provide security for restricted and/or exclusion areas.
- Control entry and exit of military and civilian personnel, vehicles and other equipment at access points.
- Patrol restricted areas and convoy routes on foot or tactical vehicle.
- Perform specific security duties during Strategic Arms Reduction Treaty inspections.
- Perform escort and defense operations.
- Enforce general/special orders and regulations applicable to the area of operations.
Education
Master of Science - Forensic Psychology
Liberty University
Lynchburg, VA05-2024
Bachelor of Arts - Psychology
American Public University System
Charles Town, WV10.2022
Associate of Arts - General Studies
Vincennes University
Vincennes, IN05.2017
Law Enforcement
Master-at-Arms "A" School
San Antonio, TX10.2014
Basic Recruit Training
Recruit Training
Chicago, IL08.2014
Skills
- Adaptive team player
- Microsoft Office expertise
- Problem-solving abilities
- Office equipment proficiency
- Conflict mediation
- Skilled multi-tasker
- Oral and written communications
- Fluent in Spanish
Certification
Certified Nutrition Specialist, ISSA, 12/2021
Certified Fitness Coach , ISSA, 08/2021
Certified Yoga Instructor, ISSA, 08/2021
Certified Personal Trainer, ISSA, 03/2021
Awards
- Magellan Federal Service Excellence Reward Program (SERP) award 07/2023
- Magellan Federal Bronze Level Spotlight award 01/2023
Timeline
ID Card Specialist Lead
Magellan Federal
10.2022 - Current
Site Security Manager
Magellan Federal
02.2022 - 10.2022
Installation Security Specialist
USN
01.2019 - 01.2022
Installation Security Specialist
USN
12.2017 - 12.2018
Command Fitness Leader
USN
10.2014 - 12.2021
Nuclear Weapons Security Specialist
USN
10.2014 - 11.2017
Master of Science - Forensic Psychology
Liberty University
Bachelor of Arts - Psychology
American Public University System
Associate of Arts - General Studies
Vincennes University
Law Enforcement
Master-at-Arms "A" School
Basic Recruit Training
Recruit Training
Certified Nutrition Specialist, ISSA, 12/2021
Certified Fitness Coach , ISSA, 08/2021
Certified Yoga Instructor, ISSA, 08/2021
Certified Personal Trainer, ISSA, 03/2021
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