LAURA JIMENEZ

Provided excellent customer service resulting in a 95% customer satisfaction rate. Collaborated with kitchen staff to ensure timely food delivery resulting in a 100% accuracy rate. Maintained dining area cleanliness.

* Ensured optimal guest experience by seating guests, taking orders, saving dishes, and removing dinner ware promptly and with a positive attitude

* Managed orders and accompanying financial transactions using digital Point of Sale system.

*Knowledgeably recommended menu items bases on customer needs and preferences, inclinding upselling complementary dishes and drinks.

* Ensured maintenance of food higgiene in accordance with standards.

* Negociated resolved customer concerns.

* Assisted customers in the selection process by making the menu easy to navigate.

* Responded quickly to the customers' selection of meals and inquiries.

* Coordinated food delivery efficiently and adequately with chefs, bartenders, and other staff as a team.