Laura Light
Fernandina Beach,FL
Summary
Accomplished Payroll Administrator with expertise in payroll software and tax compliance at Arrow Workforce Solutions. Enhanced payroll accuracy for over 1,000 employees by resolving discrepancies and maintaining meticulous records. Demonstrated strong problem-solving and communication skills, ensuring timely payroll processing and fostering employee satisfaction.
Capable Payroll administrator with experience handling all aspects of payroll processing, including employee paychecks and direct deposits, taxes, deductions and garnishments. Brings comprehensive understanding of applicable laws and regulations related to payroll and employee benefits. Excellent communicator answering employee inquiries and resolving any payroll-related issues.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
Work History
Payroll Administrator
Arrow Workforce Solutions
05.2024 - 02.2026
- Calculated payroll deductions by accurately using Quick Books, ADP, Paycheck City, Excel and processed payroll to meet preset requirements.
- Managed payroll data entry and processing for over a thousand employees to comply with predetermined company guidelines.
- Submitted reports on payroll activities.
- Managed employee records on database to maintain accuracy and updated information.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Maintained confidentiality of employee records and payroll information.
- Completed payroll accurately and timely to meet employee expectations.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Processed payroll garnishments such as tax liens and child support.
Beverage Cart Server
The Golf Club at North Hampton
10.2022 - 01.2025
- Greeted guests and inquired into beverage choices.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Prepared hot coffee and tea according to customer requests.
- Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
- Increased customer satisfaction rate by demonstrating excellent customer service etiquette.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Maintained cart cleanliness and sanitation by washing glasses and bar equipment and wiping down menus to remove fingerprints and smears.
- Processed payments for orders and provided customers with change.
- Provided attentive service and proactively assessed guest needs.
- Established rapport with customers by providing friendly and attentive service.
Education
High School Diploma -
Anne Arundel Community College
Arnold, MDSkills
- New hire processing
- Resolving payroll problems
- Resolving discrepancies
- Coordinating retirement benefits
- Data review
- Expense reimbursements
- Payroll processing
- Maintaining employee records
- Payroll software proficiency
- Multi-state payroll
- Tax compliance
- Reviewing timesheets
- Bookkeeping skills
- Record maintenance
- Employee onboarding
Timeline
Payroll Administrator
Arrow Workforce Solutions
05.2024 - 02.2026
Beverage Cart Server
The Golf Club at North Hampton
10.2022 - 01.2025
High School Diploma -
Anne Arundel Community College