Summary
Work History
Education
Skills
Languages
Timeline
Generic

Laura Luciano Flores

Carrollton,TX

Summary

Dynamic professional with a proven track record at Indio Management, excelling in team leadership and customer service. Enhanced cash handling accuracy and drove repeat business through exceptional interpersonal skills. Skilled in employee scheduling and conflict resolution, fostering a collaborative environment while maintaining operational efficiency.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Work History

Manager's Assistant

Indio Management
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.

Cosmetologist

Great Clips
  • Answered phone calls and emails to schedule client appointments.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.

Leasing Consultant

Indio Management
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Distributed and followed up on tenant renewal notices.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Responded to requests and scheduled appointments for property showings.
  • Verified tenant incomes and other information before accepting lease applications.

Education

Cosmetology -

Jones Beauty College
Dallas, TX
2002

Graduated -

Thomas Jefferson High School
Dallas, TX
1995

Skills

  • Team building
  • Team leadership
  • Employee scheduling
  • Team motivation

Languages

Spanish
Professional Working

Timeline

Manager's Assistant

Indio Management

Cosmetologist

Great Clips

Leasing Consultant

Indio Management

Cosmetology -

Jones Beauty College

Graduated -

Thomas Jefferson High School
Laura Luciano Flores