Luis C Gutierrez
Garland,TX
Summary
Veteran Property Manager Assistant with comprehensive experience in property administration, premises repair and landscaping. Dedicated to adhering to local health, safety and fire codes. Proven history of producing quality work and meeting deadlines. Detailed Property Manager offers administrative and financial analysis expertise paired with excellent communication and time management skills. In-depth knowledge of conflict resolution and mediation techniques. Focused on successfully handling daily operations of rental properties.
Overview
18
18
years of professional experience
Work History
Property Management Assistant
Indio Management
Dallas , TX
08.2022 - Current
- Contacted tenants to collect overdue rent or to discuss other important issues.
- Executed leases with new and returning tenants, collecting pertinent information for background investigations and credit checks.
- Scheduled maintenance calls.
- Maintained accurate and updated websites and printed materials.
- Completed documents for outside agencies.
- Welcomed 200 potential tenants weekly.
- Handled resident complaints and expedited maintenance requests.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Updated tenant and unit information to keep current in housing database.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Facilitated tenant paperwork processing and verification.
- Built relationships with service vendors and submitted associated billing statements.
- Exercised direct supervision over property staff.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Met with prospective tenants to show property and assess applications or sign leases.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Completed lease applications and verifications, notifying prospects of results.
Property Management Assistant
Pacific Team
Dallas , TX
06.2006 - 11.2018
- Contacted tenants to collect overdue rent or to discuss other important issues.
- Executed leases with new and returning tenants, collecting pertinent information for background investigations and credit checks.
- Scheduled maintenance calls.
- Maintained accurate and updated websites and printed materials.
- Completed documents for outside agencies.
- Welcomed 230 potential tenants weekly.
- Handled resident complaints and expedited maintenance requests.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Facilitated tenant paperwork processing and verification.
- Built relationships with service vendors and submitted associated billing statements.
- Exercised direct supervision over property staff.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Met with prospective tenants to show property and assess applications or sign leases.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
- Completed lease applications and verifications, notifying prospects of results.
Education
High School Diploma -
Sachse High School
Sachse, TX2002
Skills
- Tenant relations
- Strong negotiation abilities
- Great planning skills
- Property management principles
- Knowledge of leasing and market conditions
- Fair housing mandates
- Valid TX driver's license
- Skilled multi-tasker
- Multi-family property management
- Team management
- Fluent in Spanish
- Reliable & trustworthy
Timeline
Property Management Assistant
Indio Management
08.2022 - Current
Property Management Assistant
Pacific Team
06.2006 - 11.2018
High School Diploma -
Sachse High School
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