Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laura Lysaker

La Crosse,WI

Summary

I started as a new medical assistant and eventually became the lead trainer for all new medical assistants. I prepared all the training materials for the new hires, worked with my manager on schedules and helped problem solve any issues or concerns.

Prior to this, I worked as a clerk at the Sara Lee Bakery Outlet. My favorite part of this job was customer interaction. I made lots of acquaintances and friends. I affectionately was known as "the breadstore lady". I loved that job.

Also during this time, schooling and such, I worked 2 years in an assisted living place. I passed medication, assisted with cooking meals and daily living activities.

I recently had a respite kid for 2 years, through Family and Children's Center.

I've always been a caregiver.

Overview

27
27
years of professional experience

Work History

Certified Medical Assistant

Gundersen Health System
La Crosse, WI
03.2013 - 05.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.

Clerk

Sara Lee/Bimbo
La Crosse, WI
03.1997 - 03.2013

Waited on customers and helped them find items or answered questions.

Daily paperwork and banking.

Ordering appropriate inventory.

Cleaning the store.

Loading and unloading large stacks of bread products. Keeping shelves full for a better shopping experience.

Education

Certified Medical Assistant -

Western Technical College
La Crosse, WI
06.2008

Skills

  • Specimens collection and processing
  • Vital Sign Monitoring
  • Patient documentation
  • Inventory and supply management
  • Customer Service
  • Reliable team player
  • Compassionate
  • Patient-focused care
  • CPR
  • Procedure Assistance
  • Adaptable
  • Specimen Collection
  • Electronic Charting
  • Operating EKG Equipment
  • MAIN STAFF PRECEPTOR

Timeline

Certified Medical Assistant

Gundersen Health System
03.2013 - 05.2024

Clerk

Sara Lee/Bimbo
03.1997 - 03.2013

Certified Medical Assistant -

Western Technical College
Laura Lysaker